This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
DeLuca Toyota
- Car Dealers
- Ocala, FL
About this business
DeLuca Toyota is a family-owned dealership that has been serving the Ocala community with quality new and used cars since 1978. Our inventory includes a variety of cars, trucks and SUVs, featuring the Corolla, Camry, RAV4, 4Runner and Tacoma. Our state-of-the-art service center at DeLuca Toyota is one of the most advanced service centers in Ocala. We tackle any automotive repair and routine maintenance Toyota owners need. Customer service is our top priority. 40 years of business has allowed us to learn what our customers wa... read more
Location details
1719 SW College Rd, Hwy 200, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedThe best experience ever purchasing a car. Everyone was so nice and knowledgeable. I never felt any pressure. In fact I had no intention of purchasing a car that day and was only looking. Deluca was the first dealership we planned to look at as well as Hyundai and Honda. Because it was such a great experience , we drove off with a new car.
The best experience ever purchasing a car. Everyone was so nice and knowledgeable. I never felt any pressure. In fact I had no intention of purchasing a car that day and was only looking. Deluca was the first dealership we planned to look at as well as Hyundai and Honda. We never went to the other two. Because it was such a great experience, we drove off with a new car from Deluca.
See Stanley He’s the man!
By being honest. Totally dishonest w/sales figures. Even good at acting/drama when they realized we were not stupid enough to fall for their tactics.....
Business response:
Kim, we would like to apologize as we take great pride in offering a world-class experience for everyone who visits our dealership. What you're describing does not reflect the culture we've built upon for the past 43 years. However, reviews such as this allow us to learn from our mistakes in hopes of creating a better customer experience in the future. We want the opportunity to look into this matter further and will be reaching out to you to discuss this in detail. In the meantime, if you should have any further questions, ... read more
Friendly and helpful staff make the experience great. Thanks!
Business response:
Thank you, Gail. We are thrilled to hear about your recent experience with us. Thank you for taking the time to share your experience and offer the recommendation. Happy New Year🎉 , and thank you again 👍
Came to check out vehicles to buy. The ones I was interested had to go through inspections yet and I would get a call when ready, however, sales lady could not get me out the door fast enough, no return call, now they are posted. I guess some of the bad reviews were spot on.
Business response:
Rae, we'd like to apologize, as we take great pride in offering a world-class experience for everyone who visits our dealership. What you're describing does not reflect the culture we've built upon for more than 43 years. We want the opportunity to look into this matter further. Unfortunately, we cannot find your name or number in our database. If you could please contact us at 352-732-0770 ext.237 to further discuss your experience, it would be much appreciated. We hope to hear from you soon. Thank you...!
Our appointment was for 8am, arrived early and was taken right away. Enjoyed a cup of coffee and within half an hour we are on our way
Business response:
Maureen, thank you so much for taking the time to share your experience. Our team loves to give you that exceptional service! We appreciate your recommendation, and we look forward to serving you again. Happy Holidays..!!!
Fast, as promised. Service rep , gal, even got me bottled water, made sure my car was washed and delivered to me in under an hour. The bench outside the service area was a good place to sit to insure safety from COVID. The only issue I had was when I pulled up the service person who wrote up the service order (man, slight built with an accent) had his mask pulled down, not covering his nose, when he approached the car. Bad news. Not good. I made him cover up...his manager should have done that. His excuse...when he talks it ... read more
Frequently asked questions about DeLuca Toyota
How is DeLuca Toyota rated?
DeLuca Toyota has a 4.5 star rating with 4,511 reviews.
When is DeLuca Toyota open?
DeLuca Toyota is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com