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DELLA Toyota Service Department

4.5

About this business

DELLA Toyota is a New Toyota, Certified Pre-owned Toyota and Used car dealership that is proud to serve drivers from Plattsburgh, NY; Burlington VT; Lake Placid, & Malone, NY. Our Toyota dealership has one of the most comprehensive selections of new Toyota models and used cars for sale in the region. Not only do we have one of the biggest and best selections of cars, trucks and SUVs, but we strive for 100% customer satisfaction. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you wi... read more

Location details

32 Della Dr, Plattsburgh, NY, 12901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5252 reviews
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Ashley Grosskopf's profile image
Ashley Grosskopf 
7 years ago

Just drove off the lot yesterday with my Toyota Rav 4!! I can’t say enough about the exceptional staff!! I would highly recommend Matt Carson as your go-to sales representative. He was thorough, easy going and answered all of our questions with a little bit of humor! It’s nice to feel at ease when shopping around for a vehicle! Everyone knows the stressors that are involved when buying, so thanks Matt! Mitch was also great and very informative with the finance aspects! These guys definitely go out of their way to help their ... read more

Bill Dickerson's profile image
Bill Dickerson 
7 years ago

Really Great -- although I was prepared to wait for a bit because of some scheduling issues -- they were able to get me in quickly -- find the problem -- and fix it in no time at all. VERY Pleased with everyone's professionalism. . . 

Melissa Ann's profile image
Melissa Ann 
7 years ago

Cashed a $2000 check from us that we gave them to ‘hold’ the vehicle and now giving us the run around to give us OUR money back!! NEVER signed any paperwork!! There was NO deal!! Going on 2 weeks and now no one will pick up the phone when we call. I’ve never dealt with anything like this!! NEVER stepping foot in that place again! Would NOT recommend them to anyone! If you had a good experience then good for you! � 

Ann Lupino's profile image
Ann Lupino 
7 years ago

I went to Della last Saturday with the intention of leasing a vehicle from one of their franchises (very convenient that they are all located next to each other.) I have previously worked at dealerships so I am somewhat knowledgable. I was looking at the Rav4s when Jon Munnik approached me. He was great! (I have dealt with a lot of salespeople over the years.) He never pressured me, he worked with me to get to the payment I was after and overall it was a great experience. (I haven't purchased a vehicle in over 20 years.) I i... read more

June Nephew's profile image
June Nephew 
7 years ago
Todd Peterson's profile image
Todd Peterson 
7 years ago

Della has always treated me with the utmost professionalism. I have bought three vehicles from them, two brand new, and one used, and continue to get a used vehicle that I bought from someone else serviced at their establishment as well. Keep up the good work. 

Sonja Van's profile image
Sonja Van 
7 years ago

I can't talk about the sales department but I can say that the service department goes above and beyond. They were running late when I brought in my Rav4 for its 10,000 mile check up. The staff drove me to the mall so that I could complete my errands and then picked me up when I requested. I had wanted a car wash but their automatic wash was frozen so they hand washed it for me. When my car was finished each inspection item was explained to me and the results were given. I was treated with respect and my time valued. Thank y... read more

Sharyn Marie Hutchins's profile image
Sharyn Marie Hutchins 
7 years ago
Sandra Oliver's profile image
Sandra Oliver 
7 years ago

Della is really wonderful. Thought I had a problem with brakes, and they diagnosed the problem... snow tires. These people are very thorough, and I'm so pleased! 

Frequently asked questions about DELLA Toyota Service Department

How is DELLA Toyota Service Department rated?

DELLA Toyota Service Department has a 4.5 star rating with 252 reviews. 

When is DELLA Toyota Service Department open?

DELLA Toyota Service Department is closed now. It will open tomorrow at 8:00 a.m. 

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