DELLA Toyota Service Department's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

DELLA Toyota Service Department

4.5

About this business

DELLA Toyota is a New Toyota, Certified Pre-owned Toyota and Used car dealership that is proud to serve drivers from Plattsburgh, NY; Burlington VT; Lake Placid, & Malone, NY. Our Toyota dealership has one of the most comprehensive selections of new Toyota models and used cars for sale in the region. Not only do we have one of the biggest and best selections of cars, trucks and SUVs, but we strive for 100% customer satisfaction. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you wi... read more

Location details

32 Della Dr, Plattsburgh, NY, 12901, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5252 reviews
Select a rating
Seantelle Murphy's profile image
Seantelle Murphy 
recommend  Recommended
7 years ago

Very easy to work with and amazing customer service! I will definitely continue to work with DELLA Toyota in Plattsburgh. 

Mackenzie Cox's profile image
Mackenzie Cox 
7 years ago

Very accommodating and thorough! Jerad did a great job and I absolutely love my new Highlander!! ��� 

Heather Reynolds's profile image
Heather Reynolds 
recommend  Recommended
7 years ago

Della beat out the sale price of any other Toyota dealer. They lacked the cheezy car salesman tactics and instead, were honest & straightforward. I wouldn't hesitate to use Della again. Thank you Jerad & Donna! 

Samantha Monette's profile image
Samantha Monette 
7 years ago

I would not recommend buying a car from this place. Our salesperson was not professional and he had no idea what he was doing. They were going to let us drive home a vehicle with a baby and not know if the issue with it was fixed. I also had to call because our registration expired and didn't receive the new one, only to be treated very rude and told it was sitting in their office. As long as they get your money, they don't care about the customer after. If I could put 0 starts I would. 

Dorrie-Rene Sapone's profile image
Dorrie-Rene Sapone 
recommend  Recommended
7 years ago

My 4Runner needed a neutral safety switch, and when I called the earliest appointment they had was August 14th, but I brought it to the dealership on July 30th, and I was called on August 6th to let me know that it was set to go!! I love Della, they have been nothing but fantastic...from sales, to helping us out after our house fire (lost keys), to service! Lifetime customer!! 

Sharon Schenkel's profile image
Sharon Schenkel 
recommend  Recommended
7 years ago

Just had my 100,000 mile oil change and over all check of my Prius V. Jesse did an amazing job of explaining everything that was checked out and what is recommended proactively to keep the vehicle running smoothly. I was quite impressed with his in depth explanation with attention to detail and explanations (when needed) of how the engine, brakes etc actually work and why certain services are recommended. 

Cynthia S. Buxton's profile image
Cynthia S. Buxton 
7 years ago

Jesse in service department was exceptional in his position , very fortunate to have him as part of Della employee. 

Barb Storandt's profile image
Barb Storandt 
recommend  Recommended
7 years ago

If you want a hassle free buying experience with top shelf service, do a little homework on the car you want, then go see Jared and Mitch at Della Toyota. Jared is knowledgeable, easy going, and totally transparent throughout the process. My husband Eric and I have purchased many cars over the years, and Jared surpassed the level of service we have received previously at every turn. Mitch made the financial decisions clear and digestible. They both stayed late on a Friday to finalize our transaction and accommodated our limi... read more

A.j. Marshall's profile image
A.j. Marshall 
7 years ago

Have used them for my Toyota sienna service for years. They have always treated me with respect and in my opinion went above and beyond in customer service. 

Frequently asked questions about DELLA Toyota Service Department

How is DELLA Toyota Service Department rated?

DELLA Toyota Service Department has a 4.5 star rating with 252 reviews. 

When is DELLA Toyota Service Department open?

DELLA Toyota Service Department is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com