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Dan's Comp
- Motorcycle Dealers
- Mount Vernon, IN
About this business
Specializing in: - Bicycle Racks & Security Systems - Bicycle Shops - Bicycle Repair - Exercise & Fitness Equipment - Sporting Goods
Location details
1 Competition Way, Mount Vernon, IN, 47620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STAY AWAY... sadly my son advised me this company is notorious for Horrible shipping BUT he wanted two new specific tires for his bike . Hot pink in honor of his friend who recently passed away . My son and his friend where walking home one evening my son was pushing his bike ... his friend carrying a skateboard, they where hit by a car . His friend died . He is trying to overcome some anxiety and ride again . Something he did daily for hours ...but it can’t happen when all you get is excuse after excuse as to WHY the tires ... read more
Business response:
Mrs Fleming, We are certainly sorry about your sons friend. Unfortunately at times we are at the mercy of suppliers, who make mistakes or simply have inventory issues themselves, which we can have from time to time. In the case of these tires, Pink has been a popular color and in demand. Some times the popularity of a color out sells the expected demand and there is a shortage. brands scramble to have more made. As much as we like to think if we order 50, we'll get 50, often we may only see 20 shipped. And backorders are fil... read more
Wasn't happy with my order, ordered 2 thing's got one with in the week other item took around 2weeks to get 2nd item had no tracking info. Plus they sent me some bs with sugar in it I have type1 dietbeties, Won't be ordering from them again
It will 1st and last time I’ll deal with Dans comp, still haven’t got my product and customer services are no help at all. Just Seems like Dans Com got their money so now it’s my problem to deal and sort it out the problem with UPS and customs not theirs. Beware of extra costs,,,shop chain reaction cycles if your outside the USA. Dans comp ripped me off.
Business response:
Zaan, We are sorry to hear about your experience. It appears the reason for the delay in the arrival of your order was due to the lack of a correct phone number. Our Customer Service Group has updated this information with Customs, so your package should now be en route to you. If in the future, you'd like to give us another chance -- We offer a service that you may select during checkout that allows us to collect these customs/duties/taxes and other fees up front, so you're not caught off guard by unexpected costs when your... read more
Placed a bike order on Dec. 5th by phone and never received a confirmation of the order.. My credit card has been charged but i have no proof of purchase!! I have sent 5 emails and have called 3 times (1 time placed on hold for 18 mins!!) Very poor customer service and communication!! Guess i got screwed!! Beware of this company!!
Business response:
Debbie -- I'm very sorry to hear about your experience. Notes on your order indicate responses were provided to communications. Specifically, most recently on the 13th, with tracking information. Rest assured, it appears your package is in route. We have sent another order confirmation to you for your records. Please check your spam or junk folders, if it's not in your inbox. We have been in business for over 30 years and online since 1997. We are not out to cheat anyone. Our call volumes are high this time of year and do ap... read more
Worst company I have ever dealt with! Ordered a bike frame for my husband that he was dying for. First they start off telling me that my address is not matching my credit card!!! I only have the address I have and that’s it!! The order was finally”released” to be shipped and 2 days later I get an email saying the item is out of stock! Are you Effing kidding me???? Now my money that they have been holding hostage is going to take another 3-5 days to be refunded. Thanks for ruining my husbands Christmas! I’ll never order from ... read more
Business response:
Shelley, we are sorry for the trouble you experienced. Our credit card processor only returns to us what your bank provides to them, as the reason there was a problem with the billing information. They reported your zip code and address did not match. We cannot release a order on a card that does match up with the billing address provided. We are sorry. It's a process that protects you as a consumer, and us as a merchant, from fraud. We were not given a reason from the processor why the address on your order was considered a... read more
Horrible bike just bought my son a kink bike in july and ive alreay had to replace the tires, chain and now the bearings and all my son does is ride back and forth to school he doesnt even do tricks on it.....
Frequently asked questions about Dan's Comp
How is Dan's Comp rated?
Dan's Comp has a 4 star rating with 452 reviews.
When is Dan's Comp open?
Dan's Comp is closed now. It will open at 9:00 a.m.
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