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Specializing in: - Bicycle Racks & Security Systems - Bicycle Shops - Bicycle Repair - Exercise & Fitness Equipment - Sporting Goods
1 Competition Way, Mount Vernon, IN, 47620, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great place, been shopping with these guys for over 20 years. Fast shipping and genuinely good people to help you.
I ordered a bike from Dans Comp, a Kink Gap XL 2017 to be exact. It has to been delivered yet as I just ordered it but when I thought I faced a problem on there site and called in about it, I was reassured that everything would be ok. They told me the order came in and it was processed, and all the good stuff. They weren't lying, and they were able to get me all the info I need. The customer service was beyond amazing, and they made me smile, which for someone who just lost a bike in an accident, is a rare thing to do. They ... read more
Business response:
You're hired!
I've been a Dans customer for about 16 years. I've never been disappointed. Great service and great products. Their prices are hard to beat, especially with the Rewards program and tons of promotions.
My store best
Bought my Race Inc. Cruiser frame most recently, but I get a lot from these guys since they're right up the road (20min drive from my house) . Its not just parts either... they're always quick to help when I have situation with either my, or my son's, bike. Would give em more stars... but Facebook only has 5!
Dans Comp has great Products, but if you call in to get tracking information on your order they are really nasty on the phone, like if I was calling because what I was buying was free and all I was nicely asking for was my tracking status very rude lady I spoke to on the phone today.
Business response:
Hector thank you for your order and feedback. We're sorry that you felt our response to you was less than professional and your feedback is appreciated. In regards to your tracking detail, because you placed your order after 6 PM on Friday, your order was not processed and shipped until Monday, when you called. So the order had not left our shop and tracking detail was not available at that time. Now that packages were picked up Monday night by the carriers, your order appears to be scheduled for delivery this Thursday, barr... read more
Dan's Comp has a 4 star rating with 452 reviews.
Dan's Comp is closed now. It will open at 9:00 a.m.
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