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Dana Hotel & Spa
- Hotels
- Chicago, IL
About this business
dana is a boutique hotel and spa in downtown Chicago's River North district that artfully delivers luxury accommodations to patrons. Come as you are and experience dana-the pleasure of giving.
Location details
660 N State St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars I would give zero. We had horrendous treatment. We had a group h Reservation or over 30 people. We went to the hotel bar where they had absolute room and were told to everything was open. When we were seated at our table next thing you know someone came over and said we were at his table and called his buddy who worked at the hosted center and made us Love after we ordered and were having a great time at our OWN TABLE. I will never stay at this hotel and will highly recommend none law stay at this ... read more
Business response:
Hello Ms. Giotta, I am terribly sorry for the service you received last night. We are investigating the moments surrounding your table and the end result. If receptive we would very much like to hear the finer details to properly asses what happened. Regardless, every situation should be handled with care and common courtesy. I apologize that this was lacking. I can be reached at sarnold@danahotelandspa.com should you wish to speak. Until then I am at your service.
After spending 3 nights and 4 days at this majestic gem in the heart of Chicago, all I can say is...WOW. The hospitality was top notch as we were greeted by the doorman ( I truly wish I knew all of their names ) , and Randy at the concierge was so polite and helpful. It was my boyfriends 50th birthday and he kindly asked if I was superstitious ( which my reply was yes ) and he upgraded our room. We had a beautiful view from the 19th floor facing Erie and State st. Not only 1 balcony, but 2, which gave us great views as well ... read more
Business response:
Kerri, thank you for your generous words. We are so happy when we meet or exceed our guest’s expectations. We hope you will make dana your pied a terre next time you visit Chicago. Happy Birthday to your husband, and Cheers to 50 more!
You know it's the greatest hotel in America when you live 15 blocks away and just need a little Tranquil Suite in your life and get a room for the night. 3 years of staying and overly impressed as usual! Staff, to amenities, to service, to the details...top of the line!
Business response:
Thank you for your kind words, Jeff. 15 blocks or 1500 miles, you are always welcome at dana!
One of the best places we have stayed in awhile! Got a great rate, in the heart of everything, great service, in room amenities and bar!
Great customer service, friendly staff and nothing but praise for this hotel. Couldn’t have been more pleased with our stay. �
Business response:
Thank you Lou. We hope you’ll come to stay with us again soon.
Woah. From the minute we pulled up, this place was on point. The service is OUTSTANDING, and the place looks gorgeous. Location is unbeatable as well, we walked just about everywhere from the hotel, which also had plenty of nearby places for good food, even late at night. Easily one of the most beautiful rooms I've ever stayed in, it's not often I make it a note to come back to the same hotel when visiting the city again, but Dana is definitely my go-to now.
Business response:
Thank you for your generous review. We hope to see you again at dana.
Thank you Chicago, Illinois for such a great stay...and 1st visit to #TheWindyCity!!!... LooVed The Dana Hotel and Spa (Special Shout out to SARAH!!... A RockiN /Very Hospitable Bar Tender!!!...(Lobby Bar) ..she was Very kind to be so welcom8ng!!!... The Apogee Lounge Your Hostess on Saturday night was great/very accommodating !!!... Everyone was great!!... #ChicagoPizza Was Great!!... The Bean was super cool!!... Thank you!!!... Sincerely, DPomales/DPoMLiVe DPomales Creative Services (Rm 1310)
Business response:
Please come see us again.
Frequently asked questions about Dana Hotel & Spa
How is Dana Hotel & Spa rated?
Dana Hotel & Spa has a 4.5 star rating with 1,372 reviews.
When is Dana Hotel & Spa open?
Dana Hotel & Spa is closed now. It will open at 9:00 a.m.
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