This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dana Hotel & Spa
- Hotels
- Chicago, IL
About this business
dana is a boutique hotel and spa in downtown Chicago's River North district that artfully delivers luxury accommodations to patrons. Come as you are and experience dana-the pleasure of giving.
Location details
660 N State St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service...treated as if my opinion was not valid/important when having a complaint about service that was received, will never return nor recommend
Business response:
Thank you for the high marks Sharan. We hope to see you again at dana!
Business response:
Thank you for your review. We hope to see you again at dana.
Kind of disappointing, honestly. The rooms are in need of a makeover. The shower leaked all over the floor and the toilet became plugged for absolutely no reason at all. The edges of the vanity shelves were chipped and dinged. The king bed was low in the center and the sheets were really thin. Now, all of that being said, the staff was very pleasant. They let me have a late checkout of 2pm while I recovered from a headache. And, the public spaces are quite beautiful. If you can get a good price on this hotel (no more than $1... read more
Friendly staff, very much so! Comfortable, clean. Cool decor! Construction outside on the sidewalk was noisy. Awesome showers. Perfect location.
Frequently asked questions about Dana Hotel & Spa
How is Dana Hotel & Spa rated?
Dana Hotel & Spa has a 4.5 star rating with 1,374 reviews.
When is Dana Hotel & Spa open?
Dana Hotel & Spa is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com