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Dana Hotel & Spa
- Hotels
- Chicago, IL
About this business
Location details
660 N State St, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service...treated as if my opinion was not valid/important when having a complaint about service that was received, will never return nor recommend
Business response:
Thank you for the high marks Sharan. We hope to see you again at dana!
Business response:
Thank you for your review. We hope to see you again at dana.
Kind of disappointing, honestly. The rooms are in need of a makeover. The shower leaked all over the floor and the toilet became plugged for absolutely no reason at all. The edges of the vanity shelves were chipped and dinged. The king bed was low in the center and the sheets were really thin. Now, all of that being said, the staff was very pleasant. They let me have a late checkout of 2pm while I recovered from a headache. And, the public spaces are quite beautiful. If you can get a good price on this hotel (no more than $1... read more
Friendly staff, very much so! Comfortable, clean. Cool decor! Construction outside on the sidewalk was noisy. Awesome showers. Perfect location.
Frequently asked questions about Dana Hotel & Spa
How is Dana Hotel & Spa rated?
Dana Hotel & Spa has a 4.5 star rating with 1,380 reviews.
When is Dana Hotel & Spa open?
Dana Hotel & Spa is closed now. It will open tomorrow at 9:00 a.m.
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