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Dairy Queen

4.1

About this business

Location details

5231 Thompson Rd, Indianapolis, IN, 46237, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,378 reviews
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Bob Brown's profile image
Bob Brown 
5 years ago

Make the Blizzards correctly, had two last night that were runny and the ingredients were huge chunks, not completely blended at all. The old test of turning over with no lid would have failed. 

Business response:

Hi Bob, we're sorry to hear we did not satisfy your cravings during your last visit. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team 

Pete Halko's profile image
Pete Halko 
recommend  Recommended
5 years ago

nice place to relax. employees are wonderful 

Tabitha Annette Corona's profile image
Tabitha Annette Corona 
recommend  Recommended
5 years ago

my hubbie and I had the full meal deal everything was great and service was fast and friendly. we had a nice experience. 

Sandra D. Garcia's profile image
Sandra D. Garcia 
5 years ago

The customer service sucks!!! Ordered 2 blizzards on Door-dash only got one... asked for two cheeseburgers with no veggies... both had veggies... why cancel my order and not even consider calling to see if I want something else? 

Business response:

Thank you for bringing this to our attention! We will be in contact with this location. 

Vanna Rose's profile image
Vanna Rose 
5 years ago

today we went through the drive through a worker handed us back our cash proceeded to hold the window open and sneeze directly at us and just stood there staring at us we asked him if he needed something more he said no shut the window blew his nose and proceeded to touch food without washing his hands 🤮🤢 yall should not be at work sick during a pandemic 🤦‍♀️👎 

Business response:

Absolutely, Vanna our system takes concern like this seriously; the health and wellbeing of our fans is our top priority. Please reach out to us at http://bit.ly/1qWPR4a so that we can relay your concern to the franchise owner of this restaurant. ~ DQ Fan Relations Team 

Debbie Lindsey's profile image
Debbie Lindsey 
recommend  Recommended
5 years ago

delicious treats all year long 

Roselynn Burdette's profile image
Roselynn Burdette 
5 years ago

A manager who tells people to kill themselves, yeah cause that’s how Dairy Queen wants to be represented. Dairy Queen y’all need a new manager cause that’s embarrassing. 

Business response:

Hi Roselynn, this is the Dairy Queen Corporate Fan relations team. Would you please reach out to us at http://bit.ly/1qWPR4a? The concerns you relay must be addressed by the independent franchise owner of this restaurant. They make all decisions regarding employment and employee relations for their location. - DQ Fan Relations Team 

Raymond Allen Smith's profile image
Raymond Allen Smith 
recommend  Recommended
5 years ago

These guys ROCK!!! The smash it every night. Friendly! Great attitudes! Manager Sunday night [081620] out of this world great!!! Cannot say enough about this staff!!! 

Maverick Scott's profile image
Maverick Scott 
5 years ago

Don't decide to just take a walk or bike ride with the family. they will not serve you at all. even if an employee is outside they won't help. Make sure you have a motor vehicle. They have just lost a customer for life 

Business response:

We're so sorry to hear about this experience, Maverick. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4.1 star rating with 1,378 reviews. 

When is Dairy Queen open?

Dairy Queen is closed now. It will open at 9:00 a.m. 

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