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Dairy Queen

4.0

About this business

Location details

5732 Johnston St, Lafayette, LA, 70503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,030 reviews
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Janell Cruz's profile image
Janell Cruz 
5 years ago

Purchased a 2 tier ice cream cake from the shelf today for my niece's birthday. The cake was delicious until we found an extremely long dark hair on the inside, in the middle of the cake as we were cutting a slice. Completely disgusting. Attempted to call the East mount houston location to possibly seek a refund or exchange and return the cake to the store. It's 8pm and they are closed. Business hrs state 10:30 pm. We had to dispose of an entire bday cake on my niece's bday. Needless to say extremely displeased with the mone... read more

Jolene Lester Kelley's profile image
Jolene Lester Kelley 
5 years ago

Ordered a shake and 2 blizzards. They were terrible. The shake was watery. The blizzards were also too soft and the ice cream tasted off. I used to be a manager at a DQ years ago and it tasted like their soft serve mix was going bad and their machine wasn't set right. It wasn't cold enough to set. If you looked at the ice cream in a clear cup, you could see where it separated. Extremely unhappy. 

Annette Gave's profile image
Annette Gave 
5 years ago

Stopped for ice cream they took our order. Then took 4 orders they got there orders after ours. They got their orders before use and ran out of ice cream so we didn’t get ours I will be telling everyone I can not to go to the one on Westerns campus. Will be calling every day Union I can talk to a manager. 

Kim Tiedman's profile image
Kim Tiedman 
5 years ago

This Dairy Queen was terrible. There were 6-9 people "working" and not doing a thing. I ordered inside to take to go and so one initially made the sundae and set it down and then 10 minutes later the people who ordered after me got their things. I ordered 4 blizzards and not one person was making them as you can hear if they are mixing them. Meanwhile, the sundae has pretty much half melted. I finally ask if my blizzards were being made and the kid said yes and I still don't hear the mixing machines making any noise. Finally... read more

Business response:

Hi Kim, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. -DQ Fan Relations Team 

Kim Tiedman's profile image
Kim Tiedman 
5 years ago

Business response:

Hi Kim, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. -DQ Fan Relations Team 

Julia Forsberg's profile image
Julia Forsberg 
5 years ago

At least 6 girls working there, no one is wearing a mask and you’re allowing crowds of people into that tiny building? Poor excuse of a business. 

Mary White's profile image
Mary White 
recommend  Recommended
5 years ago

Oreo blizzards and they have a new cotton candy dipped cone that was good too 

Lisa Arnold's profile image
Lisa Arnold 
recommend  Recommended
5 years ago

great icecream 🍦 very nice. 

Genetta Browning Coleman's profile image
Genetta Browning Coleman 
5 years ago

get rid of the filthy mouthy guy there in the evening. plus teach them to make orders such as mustard on a hot dog.. 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4 star rating with 1,030 reviews. 

When is Dairy Queen open?

Dairy Queen is closed now. It will open at 9:00 a.m. 

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