This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dairy Queen
- Fast Food
- Lafayette, LA
About this business
Location details
5732 Johnston St, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedSo, today we were in the drive thru. you kid (cook) comes out, no mask, no gloves, enters freezer, comes out, again no gloves, carrying 2 hamburger patties, 3 chicken tenders (which aren't fully precooked) comes out of the freezer, has to touch handle to close the door, then open an outside door to enter the building, all the while switching the food back and forth from hand to hand to open the door. Now, even without COVID-19, this is NOT THE WAY TO HANDLE FOOD, for food to be kept in an outside freezer, it must enter the c... read more
Business response:
We are very sorry for the experience that you had at our location. We will be taking steps to ensure that your concerns are addressed with staff members. Thank you for the recommendation and we are happy that you were able to find our speed of service to your satisfaction. One of our management staff will be getting in touch via messenger to follow up with you.
This place is amazing but you should honestly not make one person work by themselves or you better make sure you give them a raise.
Fast and friendly service.
Friendly staff and great place to grab a cool treat on a summer day
Great food great service . Best ice cream
A customer through drive-through brought in for small strawberry Sundays he said they were the wrong size that they were supposed to be medium the Oriental little girl that was working there I didn’t catch her name put the small strawberry Sundays in the freezer then turned around and wanted to serve it to my best friend no that’s not OK especially with the Covid
Business response:
Absolutely, Tina. Our system takes concerns like these seriously. The health and wellbeing of our fans and employees is our top priority. We are following our everyday cleaning and sanitation practices that meet and often exceed local, state, and government standards. Please reach out to us at http://bit.ly/1qWPR4a so that we can address your concerns. ~ DQ Fan Relations Team
we made an honest mistake and asked for a different item and he made the drink so bad it was undrinkable
Business response:
Hi Kendall, we're sorry to hear we did not satisfy your cravings during your last visit. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
little slow in the drive through
Food was okay, 3 put of 5 star...I got the chicken strip meal, I think I'll try a burger next time, thanks guys for all your food services. !!!!!
Business response:
Thank you, Cheree! We hope you enjoy your burger next time.
Frequently asked questions about Dairy Queen
How is Dairy Queen rated?
Dairy Queen has a 4 star rating with 1,030 reviews.
When is Dairy Queen open?
Dairy Queen is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com