This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
D-Patrick Ford Lincoln Service Center
- Oil Change Stations
- Evansville, IN
About this business
Location details
1100 E Walnut St, #1042, Evansville, IN, 47714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Vehicle stock #W14427 On 11/17 contacted D-Patrick about a 2015 Chevrolet Suburban LTZ 4x4. I ask 2x for the inspection report on the vehicle.The same day we test drove vehicle, vehicle had horrible shake that we thought might be a tire out of balance or tire belt separation. When we open the sun roof it stuck open and seal fell out. Trim panel by drivers seat belt falling off. Salesman was apologizing for the horrible shape of vehicle. Salesman said they were going to look into the issue and get it fixed. On 11/20 I contact... read more
Business response:
Joshua, we are checking into your feedback with our sales and service team, to see who you spoke with, and to see any miscommunications that may have taken place. However, we absolutely care about our customer's safety and thier family's. Our team, and ownership live in and support this community, and suggesting otherwise is blatently false. We do have vehicles for sale "as-is" and it seems this vehicle was clearly identified to you as such. These vehicles are typically pre auction and are properly identified and sold to fol... read more
when buying a used car, if you have any issues they will not be willing to help you unless you got deep pockets full of cash. had issues they daybi drive it off the lot, called later that night & $75 just for them to look at it. this place is horrible. Expressway is the place I highly reccomend, bought several vehicles from Expressway & they've always been more than willing to help with any issues I had
We had a bad experience with them also. Took the edge in with a loose piece of trim above the windshield. They took it on a “test drive” , which was unnecessary, and the piece blew off. Then they tried to say it wasn’t there when the car was brought in and tried to charge >$300 to replace it. Also had an engine light that was coming on intermittently (no weird engine noises and it ran fine) they told us we needed a new engine! We took it to another mechanic and it was an intermittently leaking water pump- huge difference!! W... read more
Business response:
Hi CarolandDave, thank you for submitting your feedback. We have forwarded your review to our ownership team, and they will be looking into your comments with the appropriate management personnel.
My husband and I purchased a vehicle from this dealership and before we got home the check engine light came on. We had it checked out and they said it would be around $1000.00 to fix. My husband contacted them and they offered no help in getting this fixed. The mechanic said somebody else had chased the same problem but did not fix. They had to know about this problem but sold it to us without disclosing the information. We will never buy another vehicle from them nor will we recommend them to anyone. People beware they wil... read more
They just serviced my 2016 F150 25k miles, now oil is leaking from around the oil filter. If you can't trust a dealership, who can you trust? Of course I noticed it after hours and won't be able to get the issue resolved until Monday. Weekend plans shot.
RecommendedWorked there for a couple years and they were some of the most friendliest caring people I’ve ever met, they have amazing customer service and care about meeting their customers needs to make them happy
Worked with Manny, Ben, Kevin and Tim. Left msg for owner, Mike. Extremely unprofessional salesmen. Don’t return calls or texts. Ran credit app and didn’t even give results. Called several people and only the cashier answering the phone was helpful. He needs a raise. I’ll take my business elsewhere. DON’T LET THEM FEED YOU THEIR LIES.
Business response:
Adam, we would love to help you find a vehicle to fit your needs. As discussed in the store, Tim et all were helping many customers at the same time, however, they just needed a bit more than a few minutes to reply to your texts/emails/lender info, and we understand you feel we need to be faster. We are happy to, and have a strong track record, returning calls and text messages, and get our lender information to you as soon as it's available to us. We hope to still be a part of your car shopping journey.
Great place to go for service
Business response:
Hi Casey, thank you for taking the time to review your experience and for trusting us with your business. We’re glad you enjoyed your visit with us. Happy driving!
The customer service is on top of its game
Frequently asked questions about D-Patrick Ford Lincoln Service Center
How is D-Patrick Ford Lincoln Service Center rated?
D-Patrick Ford Lincoln Service Center has a 4.6 star rating with 457 reviews.
When is D-Patrick Ford Lincoln Service Center open?
D-Patrick Ford Lincoln Service Center is open now. It will close at 4:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com