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Crossroads Ford of Cary

4.5

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

2333 Walnut St, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.54,566 reviews
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Dennis Culin's profile image
Dennis Culin 
recommend  Recommended
6 years ago

I took my 2016 F150 to Quicklane in Apex. I wanted the oil changed, tires rotated, annual inspection and a warranty recall done. Apex told me they could not do warranty work so I called Cary from there. Cary would not do the warranty work until March - even though the recall is a clip that takes less than an hour to repair and I was willing to drop it off and give them a day. I've had an F150 since 2000 and I would give higher reviews if Crossroads service did not require multiple trips and there was some consideration for t... read more

Rodney Varnum's profile image
Rodney Varnum 
recommend  Recommended
6 years ago

Great work. Dropped off car and key in drop box and picked up finished next day. 

Rich Merchant's profile image
Rich Merchant 
recommend  Recommended
6 years ago

Fast and friendly crew, but I have sent a voicemail and an email about getting the 2 items that were missing without a return call. I shouldn't have to call or email in the first place. it's been 6 weeks already, this the review. On another issue I had the shop check my 2016 Explorer because I was experiencing some functions doing to work: mirrors, lane control, and the seats and string moving in and out of my preferred seating when turning the car on and off. The gentleman at the shop gave me his phone # to call if experien... read more

Kerri Klobus Frie's profile image
Kerri Klobus Frie 
6 years ago

Very sorry we ever went to this dealership. Waited for mats that were promised for weeks, still waiting on spare key, and now they sold us a bogus warranty for dings/scratches on car that isn’t valid. Now they are not returning our phone calls. 

Tasha Wright's profile image
Tasha Wright 
recommend  Recommended
6 years ago

The Best truck buying experiences. Thank you Cross Roads Ford Cary. 

Rick Pfeiffer's profile image
Rick Pfeiffer 
recommend  Recommended
6 years ago

Staff was very conscientious and all about making sure we had a good experience. Mike Brinkman was great to deal with! 

David Farkas's profile image
David Farkas 
recommend  Recommended
6 years ago

I'll admit I was skeptical...but had a great experience. Mark was exceptional to work with. Low pressure. Great deal! Love our new Mustang. Looking forward to service visits and our next purchase. 

Jennie Frazier's profile image
Jennie Frazier 
recommend  Recommended
6 years ago

Steve Schmidt made our car buying experience at Crossroads of Cary as smoothe as it could be. 

Jeff Roark's profile image
Jeff Roark 
recommend  Recommended
6 years ago

Just purchased new F250 from Mike Brinkman. He knew everything about the product and kept us informed during the entire buying experience. Had our new vehicle cleaned and in showroom before we arrived. Nice touch!!! Thanks again Mike and Crossroads we will surely be back. 

Frequently asked questions about Crossroads Ford of Cary

How is Crossroads Ford of Cary rated?

Crossroads Ford of Cary has a 4.5 star rating with 4,566 reviews. 

When is Crossroads Ford of Cary open?

Crossroads Ford of Cary is closed now. It will open tomorrow at 9:00 a.m. 

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