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Crossgates Mall

4.3

About this business

Crossgates Mall offers great shopping, dining, and entertainment in Albany. Shop-til-you-drop at the many well-known stores that are located here, such as Banana Republic, Buckle, Delia's, and J.Crew among others. If you get hungry, diverse dining options include Great Wraps, The Melting Pot, and Cajun Cafe. There's also a Dave & Buster's and IMAX theater inside, where you can watch that latest blockbusters in supreme comfort. 

Location details

1 Crossgates Mall Rd, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.316,990 reviews
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Cindy Roy Foley's profile image
Cindy Roy Foley 
5 years ago

a lot of stores have moved out or went out of business. It was very quite there for a Friday night. 

Kevin Carpenter's profile image
Kevin Carpenter 
5 years ago

Food court is pathetic... 3 vacant counters and a jewelry store where another counter should be. 

Datlene Thornburg's profile image
Datlene Thornburg 
5 years ago

alot of stores easy to walk through. Has many of my favorite stores and a good size food court. 

Stephen Schlanger's profile image
Stephen Schlanger 
5 years ago

Why so many birds inside this mall? Dozens were flying over people eating in the food court. Disgusting! If that's not a health hazard, what is? What is the management of the mall doing about this? People here are acting as if this is normal. I'm sure the food is shitty enough without the added chance for more. Gross! 

Paul White's profile image
Paul White 
5 years ago

Went to a movie, everything was great!😁 

Denise Waters Peculis's profile image
Denise Waters Peculis 
5 years ago

Busy place. Quite a variety of shops with varying prices. Clean & easily accessable for the handicapped. 

Johanna Fitz Trahan's profile image
Johanna Fitz Trahan 
5 years ago

If you want to get stabbed or attacked, this is your place. Why on earth did they lift the curfew? We used to go there but now when we have to hit a mall, it’s Colonie Center which is quiet, clean, and isn’t filled with armed teenagers. 

Theresa Quintal-Basle's profile image
Theresa Quintal-Basle 
5 years ago

Very disappointed. I drove a total of 1 hour round trip to get a mall gift certificate to be told it can only be purchased between 9-5 Monday-Friday. With the holiday season upon us this is ridiculous. Customers should be able to purchase them an hours the mall is open. I won't be spending my money there this holiday season. 

Teresa Mary's profile image
Teresa Mary 
5 years ago

They need to get up to date. Bathroom by food court closed. Bathroom by Old Navy does not have a changing table (and smelled absolutely disgusting). We ended up having to goto Starbucks and purchasing a coffee to use their bathroom and changing table. Where are you supposed to change your babies?!!!!!! Also, they should really have a spot for mommas to comfortably breastfeed their babies - Get with the times. Will not be shopping here until it's fixed. 

Frequently asked questions about Crossgates Mall

How is Crossgates Mall rated?

Crossgates Mall has a 4.3 star rating with 16,990 reviews. 

When is Crossgates Mall open?

Crossgates Mall is open now. It will close at 8:00 p.m.  

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