This profile has been claimed by the business owner or representative.
CrossCountry Mortgage, LLC
- Mortgage Lenders
- Brecksville, OH
About this business
CrossCountry Mortgage, Inc. is a nationwide lender with a strong local presence. We offer a variety of home purchase loans and refinance options to satisfy every unique financing need
Location details
6850 Miller Rd, Brecksville, OH, 44141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY!!! CrossCountry Mortgage completely ruined my first home buying experience. On the day of our closing (July 10th), which was after our original deadline, CrossCountry had not given any of the closing documents to the title company. We ended up having to wait in the lobby of the title company for FOUR hours while our movers sat outside our new house, getting paid by the hour. When CrossCountry finally got the documents to the title company, it was almost 5 pm and the number on the closing disclosure wa... read more
An absolutely HORRIBLE company with terrible customer service - especially Glenn Nimmo. They will take weeks to process your stuff and then not communicate with you on the phone - only email. No one at that company has a clue or even cares. PLEASE stay away from this company and go through a different lender for your home buying needs! It's not worth the mental struggle and stress!
We were supposed to close on June 23 and it is now July 9 and STILL don’t have a closing date. Currently HOMELESS with a family of 5. I am so disappointed, they don’t even communicate well.
RecommendedMy husband and I worked with Tammy Wasserman at CrossCountry for our mortgage and she took great care of us. She was prompt in answering all our questions and made sure we understood all the steps. Their site for sending documents was easy. The overall process was quick and painless! If we need to buy another house in the future we will absolutely use her and CrossCountry Mortgage.
Worst lender I have ever dealt with in my 20 years of selling real estate. Do not use their services!!!!
I would NEVER recommend this company to anyone. We have been working with Glenn and the communication has been strictly email. I was told our file wasn’t even opened until 2 weeks before closing, along with the contingencies not being given until just a few days notice. It has been a headache to even get anything done and feet have been drug. We are supposed to close July 3rd but since the banks are closed and the underwriter is taking her time, there’s a good chance the seller could decline us an extension. My issue is that... read more
I have a concern with Cross Country Mortgage and one of their preferred mortgage lenders, First Bank, a bank with extremely poor service. FirstBank entered my homeowner's insurance renewal effective date wrong in their system and then forced placed coverage for 18 days. Rather than contact me or my insurance agent, I received a form letter stating that they sent my account to a debt collector for a charge of $58.00. It's now been 3 weeks with 6 phone calls and the situation is still not resolved. On 2 of the calls, I was tra... read more
John Kotwica did a terrific job for my husband and I getting our loan done. He was very responsive, efficient, and professional. We highly recommend him. Thanks John!!
I was taken great care of from start to finish the first AND 2nd time when I refinanced to 2.75% thx to DANIEL SCOTT(York Pa) Clean yourself up(credit ect)and go get a better loan! well wishes
Frequently asked questions about CrossCountry Mortgage, LLC
How is CrossCountry Mortgage, LLC rated?
CrossCountry Mortgage, LLC has a 2.7 star rating with 271 reviews.
When is CrossCountry Mortgage, LLC open?
CrossCountry Mortgage, LLC is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com