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Cronin Kia
- Car Dealers
- Harrison, OH
About this business
Location details
10590 New Haven Rd, Harrison, OH, 45030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
No, my reasonable cash offer was refused!
RecommendedHad Andrew as my salesman. Not pushy and very knowledgeable. Very easy to work with. Would definitely recommend him! Very good experience !
No do not buy here. Scam just like their cars. False advertising.
Business response:
Judi, I am sorry. We sent you a message.
RecommendedGreat service department
Business response:
Thank you!!
The employees walk around the waiting area without masks laughing and shouting across the room to one another. Employees approach you with masks not on their faces (what’s the point?!) to speak to you. Wait times are not accurately disclosed. I was charged for a service I didn’t not ask for or approve. They forgot to give me my wheel lock key so I had to return the next day to retrieve it. When I returned, I had to wait outside because no one inside had a mask on. The man outside is friendly enough but I was so annoyed with ... read more
Business response:
Hi Lauren. We appreciate you sharing your experience with us. The safety of our customers and staff is important to us. We would like to hear more so we can make things right. Please contact us at jelliott@edvoylesacura.com.
RecommendedI highly recommend Kevin as your go to for a vehicle purchase from Ancira Kia. He was understanding of my situation and took everything into consideration! He listened to everything i asked for and even After the bad month and a half me and my kids have been through, he brought light back into our life during our darkest days!!! Thank you so much Kevin from the bottom of our hearts!! You were very caring and you have the biggest heart ever!!! We need more people like you in the world!! Thank you once again!!!
Business response:
We're thankful for you sharing your fantastic experience with us, Kimberly! I will be more than happy to share your postive feedback with Kevin. We aim to provide the best in customer service and I'm happy to hear we helped with all your vehicle needs! Welcome to Ancira Kia Family! - Brian Rodriguez, General Manager
RecommendedOutstanding sales and service personnel
Business response:
Alice, thanks from the entire team at Mentor Kia!
Whatever you do not take your car here for service if it was not purchased from them. They will decline all your service. I have 2021 telluride that i went down a road that had mud and the transmission went out they decline the service. One because I’m 100% honest because my car was not purchased from them and they did not want to get hit with the bill. Worst dealership i have ever dealt with. I was also from out of state due to their lack of customer service i was stuck for a week. The dealership that i purchased it from in... read more
Business response:
Mr. Patel, we’re sorry that we could not work on your Telluride. We love helping get customers back on the road and keeping their vehicles working properly. Unfortunately, this was a decision that Kia Service made, and not our dealership. We cannot speak for Kia Corporate, or approve work that they decline. We can’t authorize something that our manufacturer will not when it involves warranty work. We would recommend you call Kia Consumer Affairs to discuss the situation with them. The number is tel:+1-800-333-4542.
RecommendedGreat service, friendly helpful staff, and really good coffee in the waiting area.
Business response:
Thank you very much, Spencer!
Frequently asked questions about Cronin Kia
How is Cronin Kia rated?
Cronin Kia has a 4.7 star rating with 1,379 reviews.
When is Cronin Kia open?
Cronin Kia is closed now. It will open tomorrow at 9:00 a.m.
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