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10590 New Haven Rd, Harrison, OH, 45030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We went to this dealership looking for a car. We heard great things about kia’s and we figured we would give it a try. We showed ip about 6pm on Friday evening. Their hours say they are open to 9pm. We told them when walking in what our budget was. Well the sales guy tried to get us into a car 250$ over our budget. Then when we told him that it wasn’t happening. He proceeded to get us into cars that were still stretching the budget. Now it’s about 710 and he says “well can you just make a deposit and come back tomorrow? We a... read more
Business response:
I apologize for your experience. Since the pandemic, we have been closing at 7p to help ensure the safety of our team. We take comments like this very seriously and it will get addressed to our management team. Thank you for bringing this to our attention!
I bought my 2021 Kia from Jason his customer service is great. He is very personable. I was able to get in and out , and the process was smooth . I’m glad to now be apart of the Kia family. I’ll definitely be back to this dealership when I am ready to purchase my family vehicle.
Business response:
Keyauna - thank you for taking the time to recommend Mentor Kia. It is our goal to find the best option for guests and I am glad to see that Jason is doing his job right. Congrats on your new vehicle and drive safely!
My husband and I just bought a 2017 ford escape at kia! i highly recommend kia! they are truely wonderful. our salesman Joe Jarstad is absolutely the best. he found us exactly what we wanted and needed. we are so blessed to have had such a great and wonderful experience at kia in janesville. we will forever be greatful for Joe and all his hard work and help he had done for us. if you are in of a verhicle i highly recommend you see Joe Jarstad at Kia in janesville!! trust me you wont me disappointed!
Business response:
Thank you for sharing!!! We’re glad Joe helped you find a great vehicle 😊
Great communication and keeping me up to date on the process from start to finish. He really went above and beyond on getting me into my new car ! @dariousmoultrie
Great prices and easy to deal
Business response:
Thank you so much!
I have avoided actual car dealerships my whole life. I decided to “bite the bullet” and give Taylor Kia a try today. I’m so happy I did! Brett was great! He was patient and conversational! He made me feel at ease and lowered all anxiety I had going in. I had no idea I’d drive away in a nearly new car! I’m so happy with my purchase and just as happy with the welcoming staff!
Business response:
Thank you Charity for the awesome feedback!
Friendly knowledgeable staff Very helpful
Business response:
Good Morning Ms Lawler , we understand you have since discussed this matter with our service manager Carl and things have been resolved . If you have any further questions please do not hesitate to reach out to us. We appreciate your business.
Brian is my service tech very polite and gets things done in a timely manner. always helpful and willing to go the extra mile.
Cronin Kia has a 4.7 star rating with 1,379 reviews.
Cronin Kia is closed now. It will open tomorrow at 9:00 a.m.
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