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Crocus Street Surgery

2.4

About this business

Location details

1 Crocus St, Belfast, BT12 7AP, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.427 reviews
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Aisling's profile image
Aisling 
a month ago

Never thought I'd do this but twice ive asked for a face to face appointment and was told can't have one nor book one in advance (which you used to actually be able to do). I work and can't sit for hours with my phone on loud speaker in my hand waiting for them to answer to tell me ring another day nor can I just leave work suddenly to go to a last minute appointment. I never ring because of the hassle and time it takes while also trying to work. Says calls are to 11 yet I asked at 10am today for a face to face appointment a... read more

Speedy McCaffery's profile image
Speedy McCaffery 
2 months ago

Terrible care for people trying to contact for assistance, look at the reviews people send you. 

Caoimhe McKenna's profile image
Caoimhe McKenna 
8 months ago
Angela Christie's profile image
Angela Christie 
a year ago

This practice is dangerous, they refuse prescriptions after following their 48 hours procedure, they claim that they didn't receive the voicemail (again their procedure as you cant speak to a person or a pleasant one at that) they then refuse vital medication over a weekend period. The receptionist frequently hang up on vulnerable people and with hold medication to patients either because they think it is funny to do so or are so lazy and incompetant to bother doing their jobs. Then when you ask to speak to a manger they han... read more

Conor Dynes's profile image
Conor Dynes 
a year ago

Reception are an absolute disgrace hang up the phone for fun. Lazy workers that are completely incapable of doing their easy job. Doctors are good when you can actually get through tho. 

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Frequently asked questions about Crocus Street Surgery

How is Crocus Street Surgery rated?

Crocus Street Surgery has a 2.4 star rating with 27 reviews. 

When is Crocus Street Surgery open?

Crocus Street Surgery is open now. It will close at 6:00 p.m.  

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