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Crestmont Buick GMC
- Car Dealers
- Beachwood, OH
About this business
Buick, GMC, Chevrolet, Chevy, Sales, Service, Certified, Used, Sales, Parts, AC Delco, Delivery, Loaners, Detail, Home Delivery, Crestmont, Dealer, New Cars, Used Cars, Terrain, Acadia, Sierra, Sierra, Sierra HD, Yukon, Yukon XL, Hummer, EV, Hummer Truck, Regal, Encore, Encore GX, Envision, Enclave
Location details
25975 Central Pkwy, Beachwood, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedSean Prude is the man, and Buick GMC of Beachwood was great to work with as well. Sean was an excellent communicator, professional and is very efficient at what he does. If you need a new ride, go see him!
Business response:
Thanks Kent! We appreciate the business and taking the time to share your great experience.
Had a great experience with Sean Prude this weekend - got a great new deal on an Acadia and great value for my much loved trade in. Friendly, professional and willing to work to the price point we needed!
Business response:
Kara Kellner Moylan, thank you so much for taking the time to share your experience with us! We appreciate the opportunity to earn your business.
We purchased a car from this dealership on 9/1. It was a used 2011 Equinox. We were told that the vehicle had three items that we were specifically looking for. 1-AWD(which it does have) 2-Siruis radio(which we were supposed to have 90 days free) it got turned off after three days. 3-hands free calling(which it DID NOT HAVE)....Continue Reading
Business response:
Hi Danette Scott. Please contact at your earliest convenience on my cell phone at 330-645-5854. Thanks Alan Spuzzillo-Internet Manager Buick/GMC Beachwood.
This company is basically a set of idiots at best and incompetent based upon our family members recent experience. Customer treatment not just service is none existent and the reviews are literally doctored they have an obligatory couple of bad reviews all others are removed to boost the average rating.
Business response:
Graham, I am so sorry that your family member had a bad experience. Our goal is for our customers to leave and feel like they are part of the Buick GMC of Beachwood family. If you would please feel free to reach out to me at kcaneff@berniemoreno.com so we can resolve this. Thank you.
Great great great experience very helpful not over baring and they're not happy unless you are truly happy they go above and beyond standard to make sure u get everything thing you want and need
Never have acknowldeged that the car my wife has leased is a lemon. they keep fixing it to no avail. Nobody from dealership or Bernie Moreno collection group nor the sales person has even apologized for the problem. Besides that just today I found out we were supposed to have signed a paper about acknowledging the Ohio lemon law...we did not sign it or they did not get us to sign it or give us a copy of it.
Their service had been terrific. My biggest and only complaint is their website Never seems to work.
Business response:
Courtney, we are so glad you love our service department! We are working on the website this week so you can view it at all times.
Frequently asked questions about Crestmont Buick GMC
How is Crestmont Buick GMC rated?
Crestmont Buick GMC has a 4.3 star rating with 1,102 reviews.
When is Crestmont Buick GMC open?
Crestmont Buick GMC is open now. It will close at 8:00 p.m.
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