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Belfast, United Kingdom, Belfast, BT1 6HT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SCS applied for finance with Creation. SCS did not show me any agreement, I did not read it and I certainly did not accept or sign any part of it. I spoke with Creation customer service advisor this morning. There is no way to contact them in writing (despite them claiming you can do this when you 'create' an online account). The advisor broke data protection laws - he read out my personal data to me (rather than asking me what they were, which is what they usually do). He also failed to tell me that phone calls are recorded... read more
Creation Finance has a team set against your record and getting your name defaulted on credit score with Equifax, Transunion etc. Extremely poor in communication. Please don't associate with this company we are facing serious problems with this company
I was sent a letter a year after I terminated a contract reporting arrears, no Comms inbetween. The letter states l, call this number to discuss with us, yet it's a automated response without the option to speak to someone. Absolutely DISGRACEFUL and totally misleading. Once in the call, the only options in summary are hear your balance, and tell us when you are paying, or pay... How on earth can I discuss????
Dismal behaviour. If they are a registered firm then the FCA needs to look into their behaviour in detail. They have held onto our money for two weeks now and no sign of sorting the problem
Creation Consumer Finance Ltd has a 1.6 star rating with 71 reviews.
Creation Consumer Finance Ltd is closed now. It will open tomorrow at 8:30 a.m.
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