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Crain Kia of Conway

4.6

About this business

"Crain Kia of Conway" 

Location details

810 S Amity Rd, Conway, AR, 72032, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunClosed
4.63,138 reviews
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Mdanley's profile image
Mdanley 
6 years ago

Wonderful experience Bridgette was very helpful and did a great job answering any questions I had. I will keep my business with Crain Kia. I appreciate all the help and I am highly satisfied with my purchase! 

Saran214's profile image
Saran214 
6 years ago

Wonderful experience for a first time buyer Buying through Crain Kia of Conway was such an easy choice. Everybody at the dealership between the sales staff and finance was friendly, knowledge and helpful. Autumn Gerlinger is hands down the easiest person to help you purchase a vehicle, especially if it's your first! She had patience with me and did her absolute best to make my dream car happen. I look forward to returning to this dealership when I'm ready for my next vehicle! 

CTownsley's profile image
CTownsley 
6 years ago

Quick & Convenient Top 3 reasons for going to Crain Kia Service dept: There are money saving coupons online, They vacuum and wash your vehicle for you, Free popcorn while you wait! :) 

lereli123's profile image
lereli123 
6 years ago

Srevice Very neat and clean. Very friendly people here. I bought my car here and drive 2 hours one way to get the service done here. They're that good! 

octavis2's profile image
octavis2 
6 years ago

Waited 2.5 hours I had an appointment for an oil change at 10:30am. I arrive at 10:25am and the service, an oil change, took 2.5 hours. I watched 5 people who came in after me, check-in, got the service done, and received their cars back. I left Crain-Kia at 1:05pm. UNACCEPTABLE!! 

Christian's profile image
Christian 
6 years ago

Terrible buying experience! They didn't show me what I was paying for! I agreed and signed for 31,750, wasn't given any paperwork and when it came I n the mail it shows i'm actually paying over 37,000! I have contacted the dealership to straighten this out and I have been blown off! Stay away from all crain dealerships, especially kia in conway! 

Roxanne's profile image
Roxanne 
6 years ago

Everyone went out of their way to help me. They went above and beyond to help me get the Soul I was looking for. Excellent group in Sales and Finance depts. very easy experience. 

Business response:

Thank you so much for taking the time to share this with us! We always encourage our employees to go above and beyond for our customers, and we're so happy that our staff did just that! We are here for any future needs, come back and see us! 

BarbaraZ's profile image
BarbaraZ 
6 years ago

Premium Service after the sale Fast in getting you in and out when servicing your car and letting you know if anything more than routine needs to be done and cost. Friendly, makes you feel you are valued. Great waiting area with computers, WiFi, television, coffee, bottled water and pastries and then they wash your car to boot. 2 thumbs up, 5 stars! The Crain Team's got me!! 

Kia owner's profile image
Kia owner 
7 years ago

Great service I had an oil leak, and the technicians worked to figure out the issue quickly and were able to fix the problem. Andrew was very helpful and the team worked hard to get the needed part overnighted to speed up the service time. 

Frequently asked questions about Crain Kia of Conway

How is Crain Kia of Conway rated?

Crain Kia of Conway has a 4.6 star rating with 3,138 reviews. 

When is Crain Kia of Conway open?

Crain Kia of Conway is closed now. It will open tomorrow at 7:00 a.m. 

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