Covert Ford Inc.

Bobby B 

on BBB

6 years ago

Got the bait and switch and "math" error all in one visit. Way to go Covert Ford. First, I test drove some nice vehicles including a 2018 (!) F150 XLT Crew Cab with <50 miles on it but that one got sold from under me. Then I was offered a 2019 F150 Crew Cab that they told me was exactly the same but it clearly wasn't (20in rim vs 18). Then they tried to get me into a F150 XLT Crew Cab V6 and the numbers were agreed upon; all we had to do was pick out the right color. Then today I was told that the **** *******mistakenly appl... read more

Adam J. 

on BBB

6 years ago

I want to start off by saying that the used car side to Covert Ford has treated me and my grandfather good over the years . we have purchased many trucks and have had no issues. That being said I recently watched the advertisement from Covert Ford on TV stating that during these troubled times with the covid-19 that they where having a special to get a new truck with 0 down and no payments for 90 days, with a payment af $375.00 a month. This is no true! This is a bate and switch from covert to get you in the door. They told ... read more

John M. 

on BBB

6 years ago

I took my vehicle to Covert Ford on Research for 2 recalls. I had always thought Covert had a good reputation; nothing I knew of to discredit them. The service advisor, Mike D*****,, let me know they would call as soon as the work had been completed. i got the call in a few days and my wife and son retrieved the truck. When I went in to put my sunglasses back in the truck, I found all the tools and flashlight had been removed from the glove box. Between the front seats is a storage compartment. Missing was $50, a phone charg... read more