This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Costcutter
- Retail
- Brentford
About this business
Location details
Unit 5, 6 High St, 6 High St, Brentford, TW8 8LD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:30 p.m. | |
| Tue | 7:00 a.m. to 10:30 p.m. | |
| Wed | 7:00 a.m. to 10:30 p.m. | |
| Thu | 7:00 a.m. to 10:30 p.m. | |
| Fri | 7:00 a.m. to 10:30 p.m. | |
| Sat | 7:00 a.m. to 10:30 p.m. | |
| Sun | 7:30 a.m. to 10:30 p.m. |
Staff here are very unpleasant. I want to drop my parcels here but the staff are so slow. They also don't know how to use the printer to print labels and receipts. I realised that this shop they never smile and they lack vital customer service training.
Staff here are rude. The female member of staff is the only one who is not rude. All the men are rude here. They don't provide good customer service. They take ages to serve you. One man is often using his mobile phone and doesn't serve you until he is finished using his phone.
Warning. Do not try to use the drop off parcel service from this shop. Although listed as a drop off point for fedex, they refused to accept a parcel that was paid and book for collection there. The box size was “too big” even though it was 50cmx25cm With so many options, you’d think they would want to encourage people into their shop, not send people away. Use food link a few paces down the road.
Extremely rude customer service after picking up an Amazon package! The man raised his voice and was very very rude and even had the arrogance to suggest I should never collect an Amazon parcel from his shop again! When scanning the barcode, he raised his voice saying my hand was moving too much. I asked him why he was raising his voice for something he could simply ask nicely for. This is the second occasion he’s been rude and I will take him up on his suggestion to never go to his shop again and I would advise others to th... read more
Guys threw me out of this shop for browsing and actually really got quite physical. I agree with the other reviews on this one. Hopefully the new Morrisons will drown this place.
Frequently asked questions about Costcutter
How is Costcutter rated?
Costcutter has a 3.6 star rating with 92 reviews.
When is Costcutter open?
Costcutter is open now. It will close at 10:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com