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Coquina Bay Apartments

3.9

About this business

Location details

3709 San Pablo Rd S, Jacksonville, FL, 32224, United States

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WeekdayScheduleStatus
Mon9:15 a.m. to 6:00 p.m.
Tue9:15 a.m. to 6:00 p.m.
Wed9:15 a.m. to 6:00 p.m.
Thu9:15 a.m. to 6:00 p.m.
Fri9:15 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.9253 reviews
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Sharon L.'s profile image
Sharon L. 
4 years ago

Slow progress on... (Verified Renter) Slow progress on community issues, roaches that aren't going away, feral cats and ducks are everywhere and crap everywhere you step and on cars. Non residents use facilities like the pool, tennis court. Dog park unusable it rains. 

Alexandra V.'s profile image
Alexandra V. 
4 years ago

Disgusting It may look nice but it’s a disgusting place. There is mold, bugs, water damage, thin walls, no insulation, and bad neighbors. The office does not care about you and will not follow proper protocol to fix your issues. They do not care about your health. Stay away. 

Business response:

Although we appreciate all feedback, yours is deeply concerning to us. We value our residents and care about them deeply and are disappointed you feel this way. Please reach out to us directly when you can so we can take care of these claims properly. Thank you and we hope to speak with you soon. 

Lisa N.'s profile image
Lisa N. 
6 years ago

Amazing Staff!! I have lived here for 2years. The staff are amazing. The community always looks good. I love the new valet trash service! 

Business response:

Thank you for the review! We are so glad that you are pleased with your first 2 years at our community. If there is ever anything we can do to assist you. Please do not hesitate to let us know. We appreciate you! 

Tamara L.'s profile image
Tamara L. 
8 years ago

This property does not return calls. This property is full of crap. They did not provide me with copies of any of the paperwork I signed at all. When I called to cancel the apartment, I talked to someone in the customer service department not in the actual office who assured me several times that I would receive a callback. I never received any callbacks from the property management AT ALL. I emailed the representative who took my money, Elizabeth Hall who also never returned my email. I finally decided to go to the property... read more

Business response:

Thank you for your review. During the leasing process the qualification guidelines are reviewed by a management team member and signed by every prospect. By signing these guidelines each prospect acknowledges what fees will be due to process an application and to reserve an apartment for future occupancy. Any application that is cancelled by the prospect within 72 hours after approval will be refunded the full reservation fee. If you should have any additional questions about our leasing process, please reach out to the leas... read more

Sondra T.'s profile image
Sondra T. 
9 years ago

Nicely well kept people???? beautiful staff member at the heart The following people Jessica Alexis Jasmine the maintenance wonderful people love living in a beautiful place thanks for your help love you all .missing Florida warm love conquina bay nice beautiful place to stay 

Business response:

Thank you for your review. We are so glad to hear you are enjoying your residency at Coquina Bay. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Coquina Bay Apartments Management 

Teresa S.'s profile image
Teresa S. 
10 years ago

Review Coquina Bay is by far a wonderful quiet clean place to live. The office staff is amazing. The maintainace staff is also amazing. Your 2 miles from Jax beach just minutes away from anythng you need and just far enough to be out of the hustle and bustle of the busy city.It's a safe environment. Its so nice and quiet.When you have any problem the staff is ready to help. Any time I have needed anything fixed they are there the same day never been longer than the next day. They repair is done promptly and properly and with... read more

Business response:

Thank you for your review. We are so glad to hear you are enjoying your residency at Coquina Bay. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Coquina Bay Apartments Management 

Kelly D.'s profile image
Kelly D. 
10 years ago

Coquina Bay This has been, by far, the most peaceful and easy going living situation I have ever been in. Coquina Bay apartments has set the standards so high. The staff is exceptionally kind, understanding, enthusiastic and always remembers who I am. Our neighbors are friendly and there is minimal noise throughout the entire complex. Coquina Bay has given me a safe and happy place to call home. 

Business response:

Thank you for your review. We are so glad to hear you are enjoying your residency at Coquina Bay. We appreciate your feedback and encourage you to contact us if you ever have any concerns. Sincerely, Coquina Bay Apartments Management 

Susan R.'s profile image
Susan R. 
10 years ago

Coquina Bay Apts I will start with the office staff are great. The apartments are extremely outdated built in the early 80's and nothing has been updated. When myself and my neighbors moved in we were all told the kitchens and bathrooms would be updated in a few months, two years ago the rent keeps going up but nothing has been remodeled in the apartments. 

Frequently asked questions about Coquina Bay Apartments

How is Coquina Bay Apartments rated?

Coquina Bay Apartments has a 3.9 star rating with 253 reviews. 

When is Coquina Bay Apartments open?

Coquina Bay Apartments is open now. It will close at 6:00 p.m. 

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