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Cooper's Plumbing & Air
- Plumbing
- Tallahassee, FL
About this business
Location details
5215 W Tharpe St, Tallahassee, FL, 32303, United States
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******* from Coopers AC and Plumbing did an outstanding job explaining the three options of getting a new system put in. She came out the same day the technician was here troubleshooting and telling me the compressor was bad. Fast service. This is why I've been a customer of their's for years.
******* from Coopers AC and Plumbing did an outstanding job explaining the three options of getting a new system put in. She came out the same day the technician was here troubleshooting and telling me the compressor was bad. Fast service. This is why I've been a customer of their's for years. Thank you. We appreciate your kind feedback on our ***********
****, our technician was very responsive and explained what the issues were with the ** unit and fixed it promptly. Highly recommend Cooper's Plumbing & Air. Thank you so much for the kind words! We're glad to hear that **** was able to promptly address the issue and provide a clear explanation. We truly appreciate your recommendation and are always here if you need anything in the future. The Coopers **************************** Team
****, our technician was very responsive and explained what the issues were with the ** unit and fixed it promptly. Highly recommend Cooper's Plumbing & Air.
I made the mistake of reengaging Coopers after an earlier service call did not really meet my satisfaction. In this case, they made yet another service call on an HVAC system, then guessed at the troubleshooting steps needed to remediate the problem Their "solution" lasted about 6 hours (similar to earlier experience). They would only return if an exorbitant service charge was paid. They were also evasive when I followed up, prmising numerous return calls that never materialized. AVOID.
Business response:
Our service manager *******, spoke with him when he got notified to contact him on Monday. He did not call him over the weekend as we told our customers that a manager would return their call by the end of the next business day. The customer denied all the options that we presented him whenever we were in the home. He called back later and asked us to come back and put 1 pound of refrigerant in the system but was refusing to pay the return trip charge. ******** tried to explain that we had the refrigerant on the truck when w... read more
Thank you **** for all your hard work ! Coopers thank you for being so professional!
***** *******, from Coopers ***************************** came out to my residence recently for my healthy home inspection. He took pictures and advised me of all this work that my HVAC allegedly needed. He was supposed to provide me with the results, which I have not received. I had another company come out to get a second opinion and I was advised that I do not need anything done to the unit. They also advised that my breaker in the attic was turned off and the water drain on the outside unit was turned upside down. Both t... read more
My ****** review says it all: 1 month update (1/17/2025): The reply here said someone would contact me. So far nothing, altho I did get a text asking if I would be available (a week ago) for someone to come out for an inspection. I replied I was available that week but ******** never again contacted me. I don't know what one has to do to get this company to fix what they failed to do at the initial installation and follow-ups, but I do NOT recommend this company for any HVAC work. Update: A year later and their service is la... read more
Business response:
Our technicians are scheduled to go back to customer's home on Feb 12. We have been in contact with her. Thanks.
Call Coopers up on a Sunday because my air conditioner was broken. They came out within an hour and diagnosed the issue that my unit was out of refrigerant. Terrible situation to be in but the technician recommended. I change out my air conditioner. They immediately sent out ****** C and he came out within the hour, show me multiple options and allowed me to pick out which one had the best value for my needs. Prices were clear and upfront and they were able to change out my air conditioner the very next day and in the meanti... read more
Frequently asked questions about Cooper's Plumbing & Air
How is Cooper's Plumbing & Air rated?
Cooper's Plumbing & Air has a 4.8 star rating with 4,222 reviews.
When is Cooper's Plumbing & Air open?
Cooper's Plumbing & Air is open now. It is open 24/7.
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