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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
The sales rep at the store was very courteous and helpful. He never pushed anything on us and took his time with us. The delivery was within the timeframe given and the 2 guys were fast but friendly. My overall experience was awesome.
I think Conn's is VERY LUCKY to have Nakeida L. She is apparently the only employee at Conn's that is knowledgeable and cares enough to do her job !!! The rating that I give is for Conn's NOT Nakeida, she deserves a bonus !!! All the other employees that I spoke to or worked with were rude, inept and totally useless !!!!! I cannot stress enough what a true pleasure it was to FINALLY get to work with Nakeida!!! Conn's as a business will NEVER have my business !!!!!!
Business response:
Thank you for sharing your feedback with us, Jill. We will be sure to share this information with the appropriate members of management. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
I have had Conn’s repair my Refrigerator several times since September 6th, I was without a refrigerator for several weeks waiting on parts. Finally fixed for it to only work properly for a couple of weeks. I had them come back out for same problem on November 29th service technician did nothing but thaw out my ice maker and leave. I can home to water all the the door b/c the ice maker is not freezing the water. Called them back on November 29th to submit a ticket for a replacement. Not one person has contacted me, I have ca... read more
Business response:
Brandi, Thank you for sharing your experience with us. We are sorry to see that you are experiencing issues with your merchandise. Please contact us at BBBreview@conns.zendesk.com with your information so that we may further assist you.
can't get anyone to help me with my problem. For 11 months no one will call me back on repl acing my sofa and love seat. Worst company ever. no wonder they have 2+ rating. Never deal with them again. I hope they close all of their stores for good.
Business response:
We are sorry to see that you are not satisfied with your merchandise. We show that your merchandise has been approved for an exchange, and we have contacted you with your delivery date. Please contact us at bbbreview@conns.zendesk.com if you need further assistance.
Everything in the store was wonderful and I'm so happy with my stove and hood vent.
Everything was to my satisfaction. The delivery men were great.
Business response:
We are glad to see that we meet your expectations. We hope to see you again in the future, David.
Great 👍! Every thing was great at Conn's Furniture! Thanks for the support!
Business response:
Brionna, We are glad to see that we have met your expectations. Please come back and see us.
Great customer service from multiple employees and they delivered my items on time and they were in and out efficiently.
Business response:
James, Thank you for sharing your experience with us. We are glad to see that you are satisfied with the level of customer service received. We hope to see you again in the future.
November 5th I order a GE freezer online from Conns, the site showed 1 in stock. Once sale had completed I received an email from Conns ecommerce that freezer was scheduled for delivery November 15th. That day came and nothing, no email, no call. So I called the ecommerce and after a long wait I was told my order number was wrong. Gave me a new # and said they were to deliver that night. Gave me the delivery department # to call. I called and the number was no longer working. Called again, and this time I was told the first ... read more
Business response:
Sabrina, we are upset to see that we did not meet your expectations. Your feedback has been shared with the appropriate members of management to be addressed with all parties involved. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
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