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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
On 05/15/2021, I purchased a Foley Mirror Mosiac box from the Raleigh, NC store. When I returned home, I realized that the merchandise was too large for my furniture. I immediately looked at the invoice. I noticed that there was no "no fund" written on the invoice. When I went to the store, the assistant store manager told me the item could not be returned, because the item is considered furniture. Really.....it's an accessory, not furniture. At the time of purchase, no one verbally told me the item could not be returned nor... read more
Business response:
Katrina, Thank you for sharing your experience with us. We are sorry to see that we were unable to hit the mark with you. Your feedback has been shared with the appropriate members of management to better our customer's experience. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
Poor customer service! I purchased a mattress from Conns in 2020 in Houston Texas and less than 2.5 yrs the Serta mattress spring has broke through both ends of the mattress. I noticed the hole in the mattress a week ago and immediately contacted Conns at which time I was told the warranty had expired. Nonetheless an appointment was made to sen a technician to look at the mattress. He came and took pictures of the mattress. Today I contacted Conns about the claim and was informed the claim was DENIED! This Serta mattress obv... read more
Business response:
Debbie, thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. We see we have recently spoken with you and were able to address your concerns. If we may be other further assistance, please contact us at BBBreview@conns.zendesk.com.
I had an amazing experience the staff was amazing very helpful and super willing to answer all of our questions
Business response:
Kaylee, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I purchased a Stearns and Foster mattress on 4-16-22 from the Grand Prairie location, after sleeping on the mattress 2 weeks I noticed that the mattress was already beginning to sag I made various calls to customer service and 2 visits back to the store in attempt to contact someone that could give me directions on how to make a return I was referred to the warranty company, I am not satisfied with this mattress and I do not want it replaced I want to return it, I reported this before the first payment was due and no one has... read more
Business response:
Gwendolyn, We are sorry to see that you are not satisfied with your merchandise. We can assure you that we strive to meet all expectations. We show that a service call has been set up to access your concerns. We will follow up with you once we have received the tech report. If you have any other concerns or feedback, please contact us at BBBreview@conns.zendesk.com.
I've been a Conns customer for 6 years and I'm always satisfied with their product selections and their customer service
Business response:
Contessa, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very respectful team and the young man Nat was wonderful to talk, him and my son a hit it off he's a well respectful guy, felt the warmth as I enter th store by the young lady, and as I was waiting on Nat another young man came over and introduce his self to me and my son, Great staff!!!!!!!
Business response:
Evelyn, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Overall great experience. The store associate was helpful and processed my application quickly and the delivery was fast and efficient.
Business response:
Pamela, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
conns is the best I recommend people to go to conns to get your appliances and furniture
Business response:
Dawayne, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
I'm impressed how quick and easy to purchase and get delivered it was.
Business response:
Cynthia, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
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