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Conn's HomePlus

4.4

About this business

Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time. 

Location details

4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat9:00 a.m. to 9:30 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.47,078 reviews
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Dawn A.'s profile image
Dawn A. 
2 years ago

Bought a washing machine from Michael. Good service but did not get a contract in my hand, only on the computer which I am having trouble opening. Two days later called to speak to Michael. He was out indefinitely. Finally spoke to manager Virginia about the warranty and the cost. I chose 4 years and wanted to change it to 2 years but the washer was delivered within 24 hours so she said it could not be changed. I wasn't following her as she wasn't answering my questions. Virginia became very rude and loud, put me on hold too... read more

Business response:

Dawn, Thank you for taking the time and sharing your experience with us. We apologize for any inconvenience this may have caused. Your feedback has been shared with the appropriate members to be addressed with all parties involved. If you need further assistance, please contact us at BBBreview@conns.zendesk.com. 

Darnald K.'s profile image
Darnald K. 
2 years ago

Very professional on time explained how everything worked would use them again 

Business response:

Hi Darnald! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Patrick B.'s profile image
Patrick B. 
2 years ago

I knew what I wanted. The salesman sat me down and got the paperwork done quickly. He explained my cost every month. The process took less than 30 minutes. The item came the next morning, before schedule which was great. The total time was less that 15 minutes. The process was not long and was very good. Will buy again fro Conns! 

Business response:

Hi Patrick! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Elizabeth S.'s profile image
Elizabeth S. 
2 years ago

Coon's offers good customer service, easy financing, and competitive prices. I will continue to use them for my appliance needs. 

Business response:

Hi Elizabeth! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Allsn S.'s profile image
Allsn S. 
2 years ago

Very satisfied with my purchase and customer service. Staff was very helpful even the manager. I would recommend this location and I'll be shopping here again. 

Business response:

Hi Allsn! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Luis A.'s profile image
Luis A. 
2 years ago

Great service . Attended me fast and gave me a good outcome 

Business response:

Hi Luis! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Michelle T's profile image
Michelle T 
2 years ago

HORRIBLE. My window a/c is out and I purchased one from them last week. I can't get them to come out and install my unit. These people have been given me the run around ever since. I live in Texas and it's hot. I've left several messages for the management team and they WILL NOT return my calls. I guess they got my sale so that's all that matters to them. I WILL NEVER RECOMMEND CONNS TO ANYONE. 

Business response:

Thank you for sharing your experience with us, Michelle. We can assure you that this is not the way we want our customers to feel. We have located your information and will be in contact with you directly to further assist. 

Martha A.'s profile image
Martha A. 
2 years ago

Excellent customer service and good prices. Representative explained all details for the sale. 

Business response:

Hi Martha! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime. 

Rozina G.'s profile image
Rozina G. 
2 years ago

We purchase appliance from store on April 2022 and we use debit card for transaction and after 30 minutes we went and cancelled transaction store manager was so rude and she said we can’t refund you money you have to wait 10 days until today we have no received our money back I’m going to file a claim on small Bussiness bureau. Never shopping again in this store. 

Frequently asked questions about Conn's HomePlus

How is Conn's HomePlus rated?

Conn's HomePlus has a 4.4 star rating with 7,078 reviews. 

When is Conn's HomePlus open?

Conn's HomePlus is closed now. It will open at 10:00 a.m. 

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