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Connecticut Pest Elimination

3.3

About this business

Connecticut Pest Elimination, Inc. offers pest control services. 

Location details

273 Indian River Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.3777 reviews
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JeffS's profile image
JeffS 
4 years ago

While the technician was very pleasant and professional, I have spent $598 for absolutely nothing. It's now 5AM and for the last hour and a half I've had to listen to at least three raccoons running around my attic. NOT ONE raccoon was trapped. The access point can't be fixed because there are at least three raccoons still in the attic. The raccoon feces is still in the attic - but I was assured the "sanitzer" they sprayed would dissolve it - while the raccoons are still doing their business in the attic. Literally, nothing ... read more

Business response:

Thank you for your feedback. We apologize for the experience you have received. Critter Control discussed a few alternatives and discussed that he would continue to have Raccooon issues until he completes the exclusion (sealed the two holes) to his space above the garage. Critter Control offered to do the coverings, but Mr. Senge asserted he will complete and is still intent on doing that. Critter Control agreed to complete a service credit for half the original amount since they did not successfully trap any of the nuisan... read more

Katie K.'s profile image
Katie K. 
4 years ago

Al was very helpful with the inspection and gave me peace of mind! 

Ca H's profile image
Ca H 
4 years ago

Excellent service. Service technician checks in prior to visit and always courteous, kind and very knowledgeable. Pleasure to work with Ace Exterminating Company. 

Business response:

Thank you so much for your kind review of our company. We appreciate you taking the time to post your thoughts. 

Risa W's profile image
Risa W 
4 years ago

Very unhappy, came out for mice. Traps were set without explaining where until he was done and we have a cat. We need to know it is safe for the cat and where so she does not get into them. Package was to include spider, ants etc spray. Had to say something before he went out the door in order to get him to apply it. Was on my floors instead of against the baseboards. Still had spiders outside, did not knock them down. I was also told it is $88 every 2 months and after the first 30 days they come out for free to check things... read more

Business response:

Thank you for your feedback. We apologize for the experience you received with Orkin, we strive for exceptional customer service. The Branch Manager did contact you and offered to personally come to your home and provide a superior exterior service with Webster at no cost, which you declined. The manager indicated at that point that he would cancel the service and that you would not have an additional charge on the account. The manager emailed you the cancellation. Again, we apologize for any inconvenience this may have caus... read more

Mary A's profile image
Mary A 
4 years ago

We recently reviewed Orkin/Rollins after receiving a contract and financial agreement that contradicted what we agreed to and were promised from a salesman. Chris ******* the branch manager contacted us and promised to correct the job and make this right. The service and project managers came to inspect and correct the job. Chris also had our contract and finance agreement corrected to reflect the promises made before contracting. We are satisfied Orkin customers and would recommend them highly. *** A. 

Janis P's profile image
Janis P 
4 years ago

Technician was on time on 9/9/2020. He was very professional and thorough in pest service both inside and outside of the house. 

Mrs. Pettway's profile image
Mrs. Pettway 
4 years ago

Great customer service!! The tech was very friendly and knowledgeable. He was on time and called before he arrived. 

Lisa P's profile image
Lisa P 
4 years ago

Bryan is reliable, flexible, responsive and always willing to help when needed. The team at the office is also great. Have been a happy customer for more than a decade! 

Christi V's profile image
Christi V 
4 years ago

Ace exterminators, and our technician Dani in particular, are always thorough, courteous and professional when they service our house. They are also very effective as they have kept our home virtually pest free and always ask if we have any problems or concerns. 

Business response:

Thank you so much for that great review. It means so much to us to hear directly from our customers. 

Frequently asked questions about Connecticut Pest Elimination

How is Connecticut Pest Elimination rated?

Connecticut Pest Elimination has a 3.3 star rating with 777 reviews. 

When is Connecticut Pest Elimination open?

Connecticut Pest Elimination is closed now. It will open at 8:00 a.m. 

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