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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had no problem with my Orkin (Green Bay) pest control technician. However, dealing with customer service over the phone, both the local Orkin and the Rollins people, has been awful! I paid my account in full when the first bill came. But in the 5 months since I have received a bill every month. And every month I have immediately called to find out why. They check my account and agree that it shows I'm all paid up, make some promise to do this or that so that I won't get billed again, and sure enough, next month there's ano... read more
Business response:
We apologize for the experience that you have received with Orkin, the Area Manager has tried reaching out to you to resolve your concerns. She has left you message and emailed you the resolution concerning the billing issue. Again, thank you for your feedback and if you have any further questions you may contact us at XXX-XXX-XXXX.
Fantastic service, the reason I paid for the best, to receive the best! The young man did a thorough, professional job, and left
Company is fantastic. Nicole is great. She always explains everything that is is doing and goes above and beyond. We will continue to use your services for years to come. Thank you ACE.
I been trying to get reimbursed for over payment for 3 months now. Everytime I call, they tell me the check was just mailed. I keep getting the same answer with no results.
Business response:
We apologize for the experience you have received from Orkin, we strive exceptional customer service. The Division office has researched the refund and will be sending the payment today, 1/29 via ***** with a delivery date of 2/2/2021. Again, we apologize for the delay in this matter.
The inspector forged my initials on the paperwork, he did not show me the paperwork or send me a copy. He put me on a payment plan & said it was same as cash 90 days. That was not true. This payment plan added $400 to my bill. Then he lied about pests being there that weren't and tried to schedule me for a 2nd service that was not needed. I have called Orkin San Antonio numerous times asking to speak to management and each time told I'd get a call back and have not. This company has provided me with terrible service and won'... read more
Business response:
Thank you for your feedback. The Branch Manager contacted Ms. ***** to discuss her concerns and apologized for the service she has received. He has verified the rate card price and that the job was performed correctly. The manager compared the Insulation Agreement signature with the existing Termite Agreement and the signatures were a match. If Ms. ***** has any further concerns or questions, she may contact the local branch at (XXX) XXX-XXXX.
Dependable service.
Great service!
Rodney is excellent! He always communicates when he is coming to service our home. He makes us aware of any issues. He does a thorough job.
Business response:
Thank you! We appreciate your business!
I have tried to work with Critter Control for a year and have paid them nearly $3000. They did not solve my problem of a squirrel getting into the attic and despite repeated calls that they need to come back out, they do not return my calls, even the regional manager does not call back. My last attempt to contact him was January 6. Furthermore, last spring they double-billed me several times and I had to call to work with them to get my money back. At that time, they didn't have a way to pay online, so I had to send checks t... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Critter Control, we strive for exceptional customer service. The Region Manager has contacted you to discuss your concerns and agreed to refund what you paid to the other company for repairs to your chimney. If you have further concerns you may contact Critter Control at *************
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is open now. It will close at 6:00 p.m.
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