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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Orkin does a great job. Matthew and **** are excellent, knowledgeable, and very considerate. We used Orkin for pest control every place we have lived. They are our go to company.
I have been an Orkin customer for 27 years. I have always had a polite, efficient serviceman who is knowledgeable of his chemical treatments and insect pests. Any time I have contacted the main office my problems were resolved within a few minutes.
They scammed us by telling us we signed a year contract when I paid for a one time visit we've been getting billed for months before they magically started calling us about coming for service and when they came the guy knocked and walked away from the door
Business response:
We apologize for the experience that you received with Orkin, we strive for exceptional service. The local branch has communicated with you to resolve your concerns. They have refunded your last payment and removed the prior balance. They have also cancelled the account. Again, we apologize for the inconvenience and confusion in this matter.
Orkin is always prompt and does a thorough job!
I have never been given so much misinformation, or had so many problems with a service. When I would have a scheduled service, the technician who would come out to provide said service didn't even knock on the door, he just called me and left. I called to complain and they said they would schedule another service appointment for 2 days later and 2 days later they never called or showed up. When I have called to deal with the staff, i was not abusive to them but they were extremely rude and I have been hung up on 2 times by e... read more
Business response:
Thank you for your feedback. We apologize for the experience that you have received, Orkin strives for exceptional customer service. The manager reached out to you to apologize and correct the service by offering a full inside service. The manager removed half the service payment due to the exterior service being the only service completed and per your request cancelled the service.
Good company! Nice tech and prompt service
The service was done but the billing horrendous. First Orkin came to my house a promised me I wouldn't have to make a payment until August 2nd 2020. I paid on Aug 2, 2020 and Rollins Acceptance told me I was a moth behind. I told them that's not what the contract stated. Anyhow I've been one month behind for months now despite bringing the account current! Their billing is screwed up. I have my receipts and I can't get a call back from management. I will not be doing business with this company ever again and will not recomme... read more
Business response:
This is confirmation of the recent conversation we had concerning the difficulties in the collection process regarding the account with Rollins Acceptance Company. We apologize for the problems you encountered due to these circumstances. Rollins prides itself on being the nation's number one service company and will take every effort to research and correct problems as they arise. Your account is current and up to date. Again, please accept our sincere apologies.
I recently had a sales representative from Orkin to examine my wooden storage unit for termites. While I was getting the key to open the building, the sales representative examined my storage building. He informed me that I had termites and if I treat the building, the termites will eventually try to invade my brick home. The storage is at least 200 feet from my house. The representative gave me a quote to treat my home and not the storage building, where according to him was being eaten by termites. I obtained a second o... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please email our corporate office at (XXX) XXX-XXXX.
The technician was very safety conscious and respectful.
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is closed now. It will open at 8:00 a.m.
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