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Concord Crystal City
- Apartments
- Arlington, VA
About this business
Location details
2600 Crystal Dr, Arlington, VA, 22202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great place to live, enjoy the amenities as well a... Great place to live, enjoy the amenities as well as the location. Apartments are very spacious and have beautiful interiors. Great light in the mornings.
Clean, professional maintenance and management ser... Clean, professional maintenance and management services, friendly and engaging staff, convent location, and market rate pricing; I’ve lived here over two years and plan to renew my lease. Even through the toughest times like COVID, the complex offered amenities (and an awesome rooftop view) to leverage while maintaining protection standards.
Love it here. The apartment is beautiful and it wa... Love it here. The apartment is beautiful and it was easy to make it ours. We’ve been looking forward to living here for a while and it was worth the wait. And the fact that’s everyone who works here is amazing and super nice.
Experience has been okay except the elevator being... Experience has been okay except the elevator being out for months now. The front desk staff is very friendly, love Miles and Toni. The maintenance team is quick and efficient as well
Work from home? Do not move here Living in this apartment has been a horrendous experience. I work from home, and when looking to move, I specifically asked about noise levels and was assured that I would have a quiet space to live and work in. Fast forward several months, and seemingly out of nowhere, it was announced that a garage restoration project would be taking place. For these past few months - day after day, week after week - extremely loud jackhammering, drilling, and other construction noises reverberate throughou... read more
Business response:
Hi, thank you for taking the time to review our community. We are saddened to see your low star rating and would like to address your concerns directly. Please reach out to the leasing office at your convenience so that we may work with you toward a resolution. Best Wishes, Jazmine Sandoval, Leasing Manager
Terrible Management Stay Away The most terrible place I have ever stayed in my life. Constant problems ranging from noise to complete lack of elevators. They will tell you you are lucky to have the freight elevator working that is next to the garbage. Even with all the problems they won't let you break your lease without outrageous fees and they do not care about residence experience or satisfaction at all. I have worked at hotels, restaurants, management companies before and this is the worst managed property I have ever se... read more
Business response:
Hi thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. Please contact the leasing office at your convenience so that we may discuss your concerns further. Best Wishes, Jazmine Sandoval, Leasing Manager
Stay out of this building This past year living in this building has been an absolute nightmare. First of all, we specifically asked for a peaceful and silent apartment while touring and we were assured that is what we were going to get. I am a light sleeper and my spouse is a musician that needs to record, so silence is of the utmost importance. To our surprise, once we moved in we discovered this is one of the noisiest apartments we have ever seen, to the extent of having to use earplugs to sleep every night since we moved... read more
Business response:
Hello, Thank you taking the time to share your feedback. We are very sorry to hear about the noise you are experiencing in your apartment home and we understand how the garage restoration project has contributed to this inconvenience. Thankfully, the garage demolition is temporary and the remaining work being done in the garage will be at a much quieter level very soon! Your feedback is important to us and we would like the opportunity to further discuss your concerns, so please reach out to the leasing office at your conven... read more
Just moved in and I'm loving it! Just moved in a few days ago and I'm already so impressed with the building, amenities and most importantly the staff. Everyone has made me feel right at home and has been so helpful as I transition to my new chapter here in VA.
Business response:
Hi, thank you so much for your high rating! We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that your experience at Concord Crystal City is off to a great start. Please let our team know if there is anything we may assist you with! Best Wishes, Jazmine Sandoval Concord Sales and Marketing Associate
Horribly managed Everything will fall apart. Everything’s is cheap and patched over. They charge an arm and a leg and have horrible service. They lost serveral packages of mine. And the first 6 months I lived there I was told I wasn’t getting mail because I just moved when I’m actuality I wasn’t getting mail because there was no name label on my units mail box. I didn’t get mail/bills for 6 months!!! I asked weekly why I wasn’t getting mail and the staff was so unhelpful that literally nobody knew why I wasn’t getting mail. ... read more
Business response:
Hello, Thank you for bringing this to our attention. We regret to hear that your experience with us has fallen short, but would appreciate the chance to turn your experience around if you would like to contact us to discuss your concerns further. We will use your feedback to refine our efforts to ensure a better experience for everyone in the future. Sincerely, Jade Lambert Concord Leasing Manager
Frequently asked questions about Concord Crystal City
How is Concord Crystal City rated?
Concord Crystal City has a 4.6 star rating with 447 reviews.
When is Concord Crystal City open?
Concord Crystal City is open now. It will close at 6:00 p.m.
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