Concord Crystal City's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Concord Crystal City

4.6

About this business

Location details

2600 Crystal Dr, Arlington, VA, 22202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.6447 reviews
Select a rating
Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Been loving here for about 6 months and it’s be so great. The staff is so nice and helpful and maintenance is quick to respond and incredibly reliable. Love everything about Concord, especially Wine down Wednesday! 

Business response:

We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Concord Crystal City! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! Kind Regards, Emma Quintas Concord AGM 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter As someone who has experienced living in this apartment, I must say that it has been a fantastic experience. The cleanliness and comfort of the living space have greatly impacted my daily life in a positive way. I am always impressed by the effort put into keeping the apartment clean and welcoming. It has provided me with a sense of well-being and reduced my stress levels. 

Business response:

Hi there, thank you so much for your high rating! We strive to deliver an excellent experience, and are glad you found this to be the case. We are always more than happy to assist you if anything else comes up. Take care! Best, Manuela Bedoya, Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter We have lived at the Concord for two years, the reception staff, maintenance and cleaning are responsive, caring, and reliable. The leasing office and admin staff are less so, but decent. 

Business response:

Hi there, We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Concord Crystal City! We will pass along your comments to the team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Manuela Bedoya, Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter We have been happy here since 2020. We were a bit unhappy to see a larger rent increase this year compared to last year. We would also really like to see the courtyard be dog friendly. But other than that, we really appreciate the amenities and the quiet, beautiful spaces in the building. Plus, our apartment is very nice for a small one bedroom. 

Business response:

Hi, Thank you for taking the time to leave us a review! We are happy to hear that you are enjoying your home with us. We'd love the opportunity to address your concerns, please reach out to our team at your earliest convenience! Best, Manuela Bedoya, Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Everyone is so friendly and the whole building is always so clean. If there is ever even a minor inconvenience, we are notified in advance about it and are told when we can expect things to return to normal. Very courteous. 

Business response:

Hello, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. We are always more than happy to assist you if anything comes up. Take care! Sincerely, Jazmine Sandoval, Concord Leasing Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The events are so mid. For example the mgmt company holds breakfast and other “events” for the residents and only bring enough supplies or food for maybe 10-15 residents. On top of that now we have to pay for an amenity if we reserve the space, even though we paid an amenity fee when moving in?!! Tighten it up 

Business response:

Hi, Thank you for taking the time to review our community. We are disappointed to learn of your experience here at Concord Crystal City, but will take this opportunity to improve. If you are willing, please contact us at (833) 839-6833 so we can work towards a resolution. We look forward to h earing from you. Best, Manuela Bedoya Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The community is great. Everyone is super friendly, the building and the area feel safe, and everything is always clean (and if it's not, the maintenance staff is wonderful). 

Business response:

Hi, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Manuela Bedoya, Sales and Marketing Associate - Concord Crystal City 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter My moving experience has definitely been a 5 star. Manuela was very informative about the property. She followed up several times during the week to make sure I had everything I need for a successful move. Whenever I had a question or concern she was there to provide an answer. I really appreciated everyone’s professionalism and outstanding customer service. 

Business response:

Hi there, Thank you so much for providing us with feedback on your experience. We are glad to hear that you found Manuela and our staff suportive. Please don't hesitate to reach out if our team can be of futher assistance. Best, Manuela Bedoya Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great, none sound proof doors makes it very easy to hear neighbors and I think the locks should be updated as well. It’s a beautiful apartment with amazing amenities. The elevator are very fast. 

Business response:

Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review and suggestions. Please let our team know if there is anything we may be of assistance with. Have a great day! Best Wishes, Jazmine Sandoval Leasing Manager Concord Crystal Ci ty 

Frequently asked questions about Concord Crystal City

How is Concord Crystal City rated?

Concord Crystal City has a 4.6 star rating with 447 reviews. 

When is Concord Crystal City open?

Concord Crystal City is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com