This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Concord Crystal City
- Apartments
- Arlington, VA
About this business
Location details
2600 Crystal Dr, Arlington, VA, 22202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Terrible Management The property takes no responsibility about issues that might have caused to the residents. Even when they admit that they were wrong, they offer solutions that will only benefit the property and their revenue. Stay away if you don't want to get stressed.
Business response:
Dear Valued Resident, Thank you so much for taking the time to bring your concerns to our attention. I am very sorry to hear that your experience was unsatisfactory. We would like the opportunity to discuss your concerns further. Please feel free to stop by our office during business hours or you can contact us at 703-416-6555. Sincerely, Jade Lambert Sales and Marketing Associate Concord Crystal City
Stay Away From Concord The management rarely returns calls or responds to emails and when you do get a response they dismiss and ignore your concerns. Your washer and dryer will run for hours. One load of laundry takes me 6 hours to wash and dry. Maintenance will take days and sometimes weeks to respond to your request. You cannot use your dryer and oven at the same time without setting off the smoke detector. If you want a quality standard of living, do not rent with Concord.
Pool The only reason I’m giving a one star is because of the swimming pool! It’s freezing and very uncomfortable to swim in! People rarely use it here ( always empty) because it’s not heated! I chose this building mostly because of the indoor pool which I can’t use! I will update this review in a couple of weeks and hopefully things change!!
Business response:
Dear Valued Resident, we regret to hear that you had a negative experience with us, but appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Sincerely, Emma Quintas Leasing Manager Concord
Great living and working environment I have been at the Concord now for eight years- the longest I have stayed anywhere. It has everything you need with easy access to everywhere you want to be. The apartments feel larger than they are due to great layouts that feel open with lots of light. The amenities are wonderful and kept in great condition. They are constantly keeping the building up and doing maintenance to make it look and run great. The staff is always willing to help or repair anything you need. The concierge staff... read more
Business response:
Dear valued residents, Hello, we strive for 100% satisfaction, and it is great to see you have had such a positive experience at Concord Crystal City. Sincerely, Nick Englehart General Manager
Everything you need in Arlington The Concord in Crystal City is in the perfect location for those who wish not to live in the city, but still have the connection. You are within a 10-15 minute walk from DCA Airport, two Metro stops, and several bus lines. It's right off of Jefferson Davis Highway connecting you to Old Town Alexandria, Northern Arlington, and 395. The building itself is kept up very well. There is an amazing gym that is regularly used by residence, an indoor pool, and a fantastic rooftop area with grills and ... read more
Business response:
We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Concord Crystal City!
Frequently asked questions about Concord Crystal City
How is Concord Crystal City rated?
Concord Crystal City has a 4.6 star rating with 447 reviews.
When is Concord Crystal City open?
Concord Crystal City is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com