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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Adam W's profile image
Adam W 
4 years ago

Colton ******* was my technician and he provided wonderful customer service. He called ahead to let me know he was on schedule. He was super friendly, worked quickly to check everything and I feel did a very thorough job. I always reccomend Foundation Recovery Services to anyone that needs foundation work and will continue to do so. 

Business response:

Hello! Thank you so for this stellar review. We're glad he provided you with an excellent service. – Foundation Recovery Systems 

Tom G.'s profile image
Tom G. 
4 years ago

These guys are awesome! Great communication before and after the sump pump installation! Very professional and great personalities! Daniel, Larry and Will are welcome in my home anytime! Thanks again guys!! 

Business response:

Hi ****Thank you for providing this stellar review. We're glad we were able to meet your expectations. - Ohio Basement Authority 

samuel m's profile image
samuel m 
4 years ago

The work was speedy and high quality, any changes to the work requested were explained clearly. A great experience all around. 

Business response:

Hi *******Thank you for providing this stellar review. We're glad we were able to meet your expectations. - Ohio Basement Authority 

Simmie V's profile image
Simmie V 
4 years ago

Everything went extremely well with my driveway and walkway repairs. My salesman or estimator Shawn was awesome and so nice. He was very patient going over everything not only at the initial sit down but on subsequent telephone conversations. The crew Khan and Dalton arrived on time and were very professional, polite and did a great job all the way around. The cleaned up afterwards and left the area tidy. All in all I'm glad I hired Alpha Foundations and want to say thanks again to Shawn and the staff for their help and kind... read more

Joanne P's profile image
Joanne P 
4 years ago

Thomas L, Peyton Q, Justin L, Jeremiah T were a great team. Timely, clean, obviously knowledgeable, professional, and kept me informed every step of the way. Could not have asked for a better experience. 

Business response:

Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Ohio Basement Authority 

Sharon K's profile image
Sharon K 
4 years ago

The serviceman, Steven *********** was friendly, but professional. He readily explained what he was doing and why and had no objection to my watching and asking questions. It was a very positive experience. 

Business response:

Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Ohio Basement Authority 

Joshua B's profile image
Joshua B 
4 years ago

There was an issue with the salesman selling me the system. What was communicated was not what the plan was, however the crew that showed up were amazing! Matt, Kylie, Austin, Gabe, and Justin all did an amazing job. They went above and beyond to walk me through the process. They were courteous in all interactions and really worked with me to make sure my basement is set. Matt the foreman called in support when it was needed to make sure the job was done as planned. This crew really made me feel comfortable and thankful they... read more

Business response:

Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible during every project—and it’s awesome to be recognized for our efforts. - Ohio Basement Authority 

Jeremy R's profile image
Jeremy R 
4 years ago

We had our Annual Maintenance today and it was a pleasure having Steven ********** help us out. Very knowledgeable, and answered all the questions I had and explained what was happening.. Very pleased with OBA! Here is my previous review from Jan 2018: We moved to Ohio this past fall of 2017. We bought a home which needed a little more love in the basement and we settled with the seller for a new sump pump. We had a crew from Ohio Basement Authority, the Foreman was Val and from the instant, they were on my front doorste... read more

Business response:

Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible during every project—and it’s awesome to be recognized for our efforts. - Ohio Basement Authority 

Trish's profile image
Trish 
4 years ago

Great customer service, all the guys where great, Zach H., Nick F., Robert S., & Jordan C. They clean there mess up when done. My basement walls look structurally sound now thanks to the hard working crew. 

Business response:

Wow! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share with each team member! – Ohio Basement Authority 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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