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Complete Basement Systems
- Home Services
- Colorado Springs, CO
About this business
Location details
5695 Parachute Cir, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were scheduled for installation at the end of January but a cancellation bumped us up a couple weeks. From the inspection to the install of our sump pump it was a smooth process! Peyton Q., Justin L., and Mike D. did a fantastic job with the installation and explanation of equipment. ItÂ’s not easy digging in dirt in January weather but they made it look like a breeze! All around professional crew! Thank you!
Business response:
Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority
We had a complex situation with our basement, involving massive digging and actually lifting our house. We were very pleased with the work of Ohio Basement Authority. Tommy H, Michael C, and Kyle R did an outstanding job. They were amazing workers who did, (what we were told would be a 3 day job), in 1 1/2 days. They kept us abreast of their progress and were exceedingly polite. We would highly recommend them to anyone.
Business response:
Wow! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share with each team member! – Ohio Basement Authority
*** installed Carbon Fiber Straps on a basement wall at my house. The men that came were very courteous and friendly, however, they showed up with very little equipment. They even had to borrow my ladder to reach the top of the basement wall. They put up a minimum of plastic to contain the dust from the grinding. I thought they did a good job till I went down to clean up a little. My entire basement was covered in a substantial layer of concrete dust, including everything I had stored in the basement, the furnace , wiring, p... read more
Business response:
With the installation of carbon fiber straps, the concrete has to be prepared using a grinder that creates dust. I do apologize to the home owner and *** reimbursed him **** for cleaning.
Great overall experience! My sales representative, Guy White, worked with me on my crawlspace encapsulation installation from the beginning to the end of my project. I had additional work done and Guy made sure I was taken care of. Michael Butler did my additional work and was very professional and provided great service. They stand behind there product/work.
Outstanding job by Serg B, Ivan B and Jame‘o Very professional team. I would recommend them and Ohio basement authority to anyone Thanks Roger *******
Business response:
Wow! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share with each team member! – Ohio Basement Authority
Dave ****** and his crew installed piers to stabilize our foundation. They arrived at the scheduled time and completed their work the following day. All of them were professional and knew exactly what they were doing. We would highly recommend Baker's Waterproofing.
Business response:
Thank you, ********;for the recommendation. We are glad that Dave and his team were professional and efficient at your home.
I usually don't write negative reviews but i have to speak on this one. 2018, i contracted FSS to evaluate my home for resolution of cracks that was in the kitchen. There were also very bad cracks visible from the outside. Long story short, it was recommended that i get piers put around back of home . 2 years later cracks have worsen towards the front. I called several times for someone to explain to me why the front was never suggested at the time. It was told to me that they did what i can afford. Very offensive, now i am ... read more
Had to call out emergency service on New YearÂ’s Day - thank you Steven ********** for your quick response!
Business response:
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Ohio Basement Authority
If you have any foundation issues, I highly recommend Ohio Basement Authority. Very professional and exceptional work. Braydon, Zane and Justin Ha. took the time explain everything in great detail to make sure that I was comfortable with the job they were doing. Braydon addressed all my questions. This crew knows what they are doing. I am very pleased. Dale *****
Business response:
Wow! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share with each team member! – Ohio Basement Authority
Frequently asked questions about Complete Basement Systems
How is Complete Basement Systems rated?
Complete Basement Systems has a 4.5 star rating with 1,657 reviews.
When is Complete Basement Systems open?
Complete Basement Systems is closed now. It will open at 9:00 a.m.
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