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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Kim S's profile image
Kim S 
4 years ago

They way overcharged us and didnÂ’t finish the job. 

Business response:

Hello. Thank you for bringing this to our attention. We will have someone reach out to you, shortly. - Ohio Basement Authority 

Tyler B's profile image
Tyler B 
4 years ago

Zach, Nick, and Jordan did an excellent job! Professional, knowledgeable, and efficient. Highly recommend! 

Debbi M.'s profile image
Debbi M. 
4 years ago

On February 8th, The Ohio Basement Authority sent a crew to our home to install a sump pump. What a surprisingly pleasant experience. The crew included 4 men : Thomas L., Payton Q, Will H. and Jeremiah T. (Not sure if I should post last names). They called ahead of time and arrived when they said. There was an unforeseen complication in how it was to be installed. They explained my options fully and clearly. They completed their work quickly, cleaned up the work area. They were efficient and friendly. I would recommend to an... read more

Business response:

Hi, thank you for your amazing feedback. As a company, we aim toward delivering top-notch service to all of our customers! We are lucky to have industry skilled experts who prioritize homeowners' concerns and resolving them quickly. We appreciate your business and support! - Ohio Basement Authority 

Gina's profile image
Gina 
4 years ago

Tar Heel Basement Systems installed the drainage system in my basement. I have had many contractors in my house over the past 10 years for major renovations to smaller jobs. Tar Heel Basement Systems (Robert and Steve) hav by far exceeded every contractor in quality of work, professionalism, and work ethic. Robert and Steve took their time to do everything perfectly. Also I have never had a contractor as meticulous as these two in making sure dust and debris was kept to a minimum. This type of job is extremely dirty and dust... read more

Business response:

Hi, thank you for your amazing feedback. As a company, we aim toward delivering top-notch service to all of our customers! We are lucky to have industry skilled experts who prioritize homeowners' concerns and resolving them quickly. We appreciate your business and support! - Tar Heel Basement Systems 

German and Isabel G's profile image
German and Isabel G 
4 years ago

We had a work to be redone and Mitchell ******** came to take care of it ; he took all information needed to resolve the issue . The work was completed He is very professional and customer focused person. Thank You 

Business response:

Hi! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. - Ohio Basement Authority 

Sandra S.'s profile image
Sandra S. 
4 years ago

Chad **** did a great job of checking out my basement and surrounding areas of my house. Great customer service. He thoroughly explained everything he did. I have always been thankful that I chose Ohio Basement Authority to waterproof my basement. 

Business response:

Hi! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. - Ohio Basement Authority 

Sharon C's profile image
Sharon C 
4 years ago

Work well done very professional 

Business response:

Hi! Thank you for providing this stellar review. We're glad we were able to meet your expectations. - Ohio Basement Authority 

Sandy P's profile image
Sandy P 
4 years ago

Alpha Foundations saved my Grandfather's old house!!!!. I had several contractors look at the foundation and told me it would be too expensive to save and their advice was to "tear it down". I looked on line and found Alpha Foundations. Richy A. came out and after his inspection gave me great news...... My Grandfather's house can be saved!!! Richy explained what needs to happen to level the house and when Seth and his crew came out they went straight to work. Javier, Jordan, Gavyn and Doug all worked together as a team and w... read more

Angela H's profile image
Angela H 
4 years ago

My experience with Ohio Basement Authority was very professional and friendly. I would like to thank Thomas ******* Peyton and Jeremiah ****** for their exceptional work and explaining what they did in a way that was easily understood! Thanks again!!! 

Business response:

Wow! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. We'll be sure to share with each team member! – Ohio Basement Authority 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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