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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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Quick service. Knowledgeable technician. Great service. Pleasant and helpful attitude. Thank you very much.
Business response:
William, we are thrilled to hear you had such a great experience with us and appreciate you choosing us to be the provider of choice for your service needs. Thank you for being an ARS customer!
As soon as parts arrived, tech scheduled , installed and restored heat. Good job and well mannered.
Business response:
Merrie, we are thrilled to hear you had such a great experience with us and appreciate you choosing us to be the provider of choice for your service needs. Thank you for being a Blue Dot customer.
Michael did a great job and was very friendly and courteous
Business response:
Bill, thank you for sharing your experience. Blue Dot strives to provide each customer with an exceptional service experience and we are excited to hear that Michael delivered! We appreciate the opportunity to come into your home and provide you with service. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Blue Dot!
Purchased 2 Carrier Infinity systems for large house in 2021. Installation went very well for both systems and inspections afterwards. However, on-going warranty issues are a nightmare. Have made 13 phone calls in the last 3 weeks. Receiving thermostat code 83: Low Pressure Lockout 4 hours multiple times per day. Quick Google search indicates it is usually a leak. First technician did not show up until 7pm on Sunday, saw the code and indicated there was nothing he could do and that it was to late to call anyone for help. Sec... read more
Business response:
Mark, thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top-level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, Jennifer, at (407) 299-0068 so that we can address this matter further.
They were excellent. The worked very hard and I learned a lot about HVAC.
Business response:
Your positive comments are really appreciated, Eileen. Thank you for taking the time to share your experience with us. Your business means a lot to us. Again, thank you for being a Blue Dot customer!
Our hot water *********** boiler stopped working on a cold Thanksgiving day last year and I couldn't get it to light. Called Blue Dot that day and gave them the pertinent info. A hot water heater service tech arrived late Friday afternoon, who was not qualified to work on a boiler. He called his boss and they sent out a boiler service tech later that evening. He diagnosed the problem as a bad boiler control board but a new one couldn't be ordered till Monday. We were charged for the service call and for a portion of the part... read more
Business response:
Bob, we appreciate you reaching out to us and sharing your concern. Customer satisfaction is a top priority for us and we want to resolve your issues and meet your expectations. We want to provide you the service you deserve. Allow us the opportunity to attempt to make things right and please reach out to our Quality Assurance Manager, Tamika, at (410) 879-9696 so that we can address this matter further.
I can't even think of the words to describe the poor service that I've received. $13,000 heating unit less than 4 years old. On the past three weeks, seven different technicians, 7days of lost pay to be here waiting for a technician, $2000+ in laber costs for parts that doot fix the problem, numerous calls to supervisors that never call you back. Still no resolution still no heat. I would definitely not recommend this company. Extremely frustrated, disappointed and have lost all confidence that they know what to do.
Business response:
Nancy, thank you for sharing your experience. We strive to provide exceptional service with each visit, and we want to apologize for not meeting your expectations. Please allow our Quality Assurance Manager, Robin, to make things right by reaching out to them at **************.
Jamal was very helpful today! He came out to take care of our air conditioner maintenance. Very kind and took time to explain everything. (And so sweet with our dog!) Thank you so much! EKillen
Best job evef !!!! Very professional!! Can?t say enough about wha a great Rich and Jose did!! Will use again!
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,618 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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