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Columbus Worthington Air

4.1

About this business

Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more

Location details

6363 Fiesta Dr, Columbus, OH, 43235, United States

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4.13,569 reviews
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Stu A's profile image
Stu A 
2 years ago

Great tech - honest, knowledgeable and very skilled. Diagnosed the issue correctly and explained things nicely. 

Business response:

Thank you for leaving us this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call us for any future needs. 

Janet S's profile image
Janet S 
2 years ago

Excellent service! I give ARS a five plus star. Technician was very knowledgeable.. 

Business response:

Thank you for the outstanding review, *****. You're a valued customer and we appreciate your business! 

Linda H's profile image
Linda H 
2 years ago

Arrived on time. Checked system thoroughly. Very polite technician. Love their follow-up. 

Business response:

Thank you, *****, for this incredible review! We're happy to hear we arrived on time and delivered such exceptional service. **************** is our number one goal and we appreciate your business! 

Eloy A's profile image
Eloy A 
2 years ago

They will charge a fee to just show up. Then say they will waive that fee if they do any work. They charged $500 to just install a thermostat. They are a scam stay away. 

Business response:

Thank you for the review and feedback, ****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. If you would like to discuss your experience further, please text us your full name and address (including zip code) to ************ and our ***************** Manager will contact you. 

Michelle J's profile image
Michelle J 
2 years ago

The tech that came was very friendly and did look very diligently for our leak. Never found one just said my hose was left on and tightened up the connection on my sump pump. Not even one hour and charged me ****** ?? The guy was very pleasant that is what got the rating. I think $300 to walk around for less than an hour and tighten one bolt for $300 is insane. 

Burnett W's profile image
Burnett W 
2 years ago

I called ARS Manasas Thursday night June the 1st 2023 after noticing my A/C unit was not cutting off. At that time I was told that I was scheduled for a service appointment between 8 and 12 the next morning. The next morning I called ARS **** AM and was informed that I was not on the schedule. The technician arrived later that afternoon and within ************************************************************************************************************* excess of $1500. At that time the technician showed me the leak and st... read more

Business response:

*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you. 

Chris F's profile image
Chris F 
2 years ago

This was a repair call on a split mini ductless system. The problem is, they never showed up. Background, I asked them specifically did they work on these units, and got a yes. I got worried when talking to the agent when she started off with having a new AC installed. I told her again, this is a repair of mini split and stop now if you don't work on them. She assured me they did, but the questions she was asking me, like room size and age of the house pointed to still trying to sell a new AC unit. We made an appointment for... read more

Jamie S's profile image
Jamie S 
2 years ago

Outstanding service! Had a problem with my Generac generator during a power outage and ****** Services quickly dispatched a top-notch technician (********) who resolved the issue. He then took the time to explain everything he did and planned a follow up visit. Very satisfied! 

Business response:

Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ******** delivered! Thank you for choosing ****** Services as your premier service provider. 

Cynthia R's profile image
Cynthia R 
2 years ago

Overcharged even with 12 year warranty of parts & labor And a $120. yearly maintenance plan..I have paid over $1400.00 this year ! Charged over $439.00 to change float switch . Drain pipe sluggish..total cost for my maintenance: $713.00 I asked why, labor!! 

Business response:

We're sorry to hear that your expectations have not been met, *******. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ***, is available on ************to address any questions or concerns you may have, and we appreciate your business. 

Frequently asked questions about Columbus Worthington Air

How is Columbus Worthington Air rated?

Columbus Worthington Air has a 4.1 star rating with 3,569 reviews. 

When is Columbus Worthington Air open?

Columbus Worthington Air is open now. It is open 24/7. 

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