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Columbia Town Center
- Apartments
- Simpsonville, MD
About this business
Location details
10360 Swift Stream Pl, Simpsonville, MD, 21044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Great amenities and people are nice. Staff are always attentive and keeping everything up to date. Staff is also quick to respond on any issues you have and also on fixing it.
Business response:
Thank you for the kind words! We strive to provide our residents with a comfortable and enjoyable living experience, and we're happy to hear that our amenities, staff, and responsiveness are meeting your expectations. We appreciate your feedback!
Verified Renter An amazing place to live right in the heart of Baltimore! The amenities are excellent and the staff are friendly and helpful! So fortunate to call this place home.
Business response:
Thank you for the kind words! We're thrilled to hear that you're enjoying your time at Arrive Inner Harbor. We strive to provide a welcoming and comfortable living experience for our residents, and we're so happy that you're experiencing that firsthand. We hope you continue to enjoy our amenities and the friendly atmosphere of our community.
Avoid Arrive Inner Harbor isn’t luxury living. It took more than four months for my shower enclosure to be fixed. The building manager, would lie to my face unmotivated about the repair status and then charged me ($1,800+) for the repair when it was finally completed. The leasing office staff lack standard communication to inform residents of important changes and processes. Go somewhere else to spend the same amount of money for more amenities and transparency.
Business response:
Thank you for sharing your feedback User. We hear you loud and clear about the issues you’ve experienced, and we appreciate your honesty. We strive to provide our residents with a positive living experience, and we’re sorry to hear that your time here has not met your expectations. We will take your comments seriously and use them to improve our services and communication moving forward. If you’d like to discuss your concerns in more detail, please feel free to reach out to us at arriveinnerharbor@trinity-pm.com.
Verified Renter Arrive Inner Harbor isn’t luxury living. It took more than four months for my shower enclosure to be fixed. The building manager, would lie to my face unmotivated about the repair status and then charged me for the repair when it was finally completed. The leasing office staff lack standard communication to inform residents of important changes and processes. Go somewhere else to spend the same amount of money for more amenities and transparency.
Business response:
Thank you for taking the time to share your feedback User. We strive to provide a comfortable and enjoyable living experience for all our residents. We understand your frustration with the delay in the repair of your shower enclosure. We are continuously working to improve our communication and responsiveness to resident concerns. We appreciate you bringing this to our attention and we will look into this matter further. Please feel free to reach out to us at arriveinnerharbor@trinity-pm.com if you have any additional feedba... read more
Verified Renter Amazing property! Staff was very helpful and friendly. Finding and using the amenities on the premises was very easy as well. Will highly recommend to others.
Business response:
Thank you for the kind words! We're thrilled to hear that you've had such a positive experience at Arrive Inner Harbor. Our team strives to provide a welcoming and comfortable living environment, so we're happy to hear that you found the amenities and staff helpful. We wish you all the best during your time here.
Verified Renter Besides the fire alarm going off often and the crazy expensive utilities this apartment complex is good. Definitely room to improve they used to have more events for residents but due to AI system they no longer have a resident coordinator.
Business response:
Thank you for your feedback User. We appreciate your honest review and acknowledge the concerns you raised about the fire alarm and utilities. We're always looking for ways to improve the resident experience and will take your comments into consideration. You mentioned the lack of resident events, and while we understand the change brought about by the AI system, we're always open to feedback on how we can best meet the needs of our community. If you have any further suggestions, please feel free to reach out to us at arrive... read more
Verified Renter Great location with nice amenities but has decreased sense of community and communication from management team especially over the last year (2024). It would be great to have resident events and with notice to attend (ie more than one hour before event start time) especially as most are seeking community. For communication more can be done especially around moved packages without notice, fire alarms and amenities like the pool. In the summer no email was sent that the pool was open, when I went to the office ... read more
Business response:
Thank you for your feedback User. We appreciate you taking the time to share your experience at Arrive Inner Harbor. We strive to create a positive living experience for our residents and are always looking for ways to improve. We hear your concerns about communication and community engagement, and we will take them into consideration as we move forward. We value your feedback and encourage you to reach out to us at arriveinnerharbor@trinity-pm.com with any further thoughts or suggestions.
Verified Renter I was pleased to move as quick as I did without any hiccups along the way. I was filled with joy knowing the leasing team handles problems so swiftly. Daisha was an absolute pro and was extra helpful alongside the process.
Business response:
Thank you for the kind words! We're glad to hear you had a smooth move-in experience and that Daisha was so helpful. We strive to make the process as easy as possible for our residents, and we appreciate your feedback.
Verified Renter The leasing office team members are all great! They are professional, friendly and all ways happy to help with any problems or queries I may have. Communal areas are all very tidy and kept in good condition. I have had few complaints regarding our actual unit, it's very quiet- the walls block out 99% of the street noise.
Business response:
Thank you for your kind words! We're so glad to hear that you're enjoying your experience at Arrive Inner Harbor. We strive to create a welcoming community with a dedicated team that is always here to assist our residents. We appreciate your feedback and hope you continue to enjoy your time here.
Frequently asked questions about Columbia Town Center
How is Columbia Town Center rated?
Columbia Town Center has a 3.3 star rating with 419 reviews.
When is Columbia Town Center open?
Columbia Town Center is closed now. It will open at 10:00 a.m.
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