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Colonial Volkswagen of Medford
- Auto Parts & Supplies
- Medford, MA
About this business
Colonial Volkswagen of Medford specializes in New and Used Automobile. The business services include but are not limited to, new and used car sales, repairs on all makes and models, and more.
Location details
340 Mystic Ave, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedLove Colonial VW. They are pleasant to work with and go above and beyond in both customer service and car service. My Golf R has never been happier.
Business response:
Thanks, Bryan, for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com
This was our fourth purchase at Colonial. All have been with Steve Warren. He is an honest, caring sales person who takes time to get the job done. He is a credit to the dealership. The support staff is equally as caring and professional making the visits to Colonial a pleasure. We highly recommend Colonial and Steve Warren in particular.
Business response:
Thank you so much for your wonderful review, Lana! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com
I enjoyed my shopping experience at Colonial Volkswagen of Medford. In the process, I have worked with Steve Warren, who was professional, honest, reliable, friendly, prompt, and cooperative. It was a smooth process free of drama. He asked me the right questions and recommended the most suitable option for me. The test drive was smooth as well as the conversations and negotiations afterwards. He is very practical and focused on his task with calm energy. I really appreciated his composure, objectivity, and honesty. I did not... read more
Business response:
Thank you, Hadi, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com
Absolutely loved working with VW Medford. The entire sales team is fantastic, Caduste walked us through every detail of the car and helped us transition easily. We are so excited to upgrade to a bigger vehicle at such great cost. Happy to be tied to such a great company with amazing employees! Highly recommend working with the polite people at VW Medford!
Business response:
Hi Christina, thank you, for your awesome review. Congrats on your new purchase, and please let us know if we can be of any more assistance! We appreciate you, and your business! Ken Cataldo General Manager kencataldo@vwmedford.com
Very polite and great customer service
Business response:
We are very happy to have provided you with such a positive experience, Rosaria! We sincerely value your business and look forward to your next visit. Ken Cataldo General Manager kencataldo@vwmedford.com
Very professional and helpful. Showed up for a small issue and the gentleman took care of me. Told me what he had available and came back at the time given.
Business response:
Thank you, Mike, for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com
i would highly recomend Neil Peabody for anyone trying to get in a new or used car from Colonial VW. He has been in the business for many years and it shows. Real nice guy laid back salesman who will work with you to get in your dream car. The dealership was very busy the Saturday i came to look at my car but he made sure to take care of all his customers in a efficient manner.
Business response:
Thank you so much for your wonderful review! We are thrilled that Neil had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com
Had a wonderful experience working with Steve Warren! He made the process for trading in my old VW for a new one a breeze! I've been a Colonial customer for over 5 years now and have always had a great experience working with all members of their team-- from Sales to Finance and service. Best VW dealersihp in MA! Thanks for your help Steve!
Business response:
Hi Cory, we are sorry to hear that you had a bad experience. This is a very unusual occurrence and we take our customer service very seriously and hearing that something went missing, is never a good thing. I personally spoke with the Service Manager who assisted you on the day of and he explained some details. As he mentioned because your tire warranty company was closed on Saturday, he did good will the cost of repairs so there was no money out of your pocket and he would handle it on Monday. You mentioned while you were h... read more
Frequently asked questions about Colonial Volkswagen of Medford
How is Colonial Volkswagen of Medford rated?
Colonial Volkswagen of Medford has a 4.7 star rating with 2,728 reviews.
When is Colonial Volkswagen of Medford open?
Colonial Volkswagen of Medford is closed now. It will open at 9:00 a.m.
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