This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Colonial Ford has been family owned and operated by the Beylouni family since 1992. Follow us on Instagram (@ColonialFordCT) & Twitter (@Colonial_Ford) , too!
126 Federal Rd, #126, Danbury, CT, 06811, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Jeffrey S We have always had a great experience with the Colonial Ford Service Department. They have always been accommidating when making appointments and courteous especially when delivering bad news about a repair (which seems to be more often these days). I would rate them as a five star service center.
Edward B Very good buying experience. Had a minor mechanical issue after taking delivery, and since this was a certified used vehicle, the service department made my satisfaction a priority and handled the issue promptly.
Antonio L This was the first time that we had to bring the new Explorer in for service, so we were very happy with the sercive group. not so much with the sales department
Poor treatment of customers Avoid this place at all costs. These guys ruined my recent new car purchase experience. Although the sales guy I worked with was very good and we arrived at a good deal, you then have to meet with their business manager to close the deal when you take delivery. This guy is a total loser as he attempts to "hard sell" you a bunch of extras like undercoating, "key care", and various extended warranties costing thousands of dollars. If you even try to calmly and politely indicate that you are not inte... read more
Ron S I have dealt with Colonial's service department for almost 10 years. The job gets done right the first time, everytime. Staff is excellent - knowledgeable, friendly, accomodating, and straight forward about what work needs to be done and what is not essential.
Good service and Selection My dad bought his Ford Explorer hereand was very happy with not only the car, but the salespeople. They were very friendly and helpd us pick the car we wanted, not showing us what we didn't want. They gave us a very good price on the car and were very good to work with.
I just wanted to warn people that Ford motor company is taking orders for vehicles that they know they can not provide. I ordered a 2021 Ford f-150 in April of 2021. They were not able to supply it. The order got converted to a 2022 order in November of 2021. a date of production was assigned for April 2022. I am writing to inform you that the company has moved the production date 6 times. It is now scheduled for August 1st 2022. However, I am receiving letters stating that they can not provide the accessories that I origina... read more
I had my vehicle service and warranty work done @Colonial Ford It was always hassle with service advisor and the service manager I purchased a 2018 Ford Edge from Colonial Ford I bought for warranty work for navigation system don’t work properly they is wasn’t cover under warranty How does a 2018 Ford Edge need new engine At 57000 my vehicle need a new engine How a year later @ 87000 I need new engine again the engine had the same problem as the first one they put in I need the wheel repair done on my vehicle they told me th... read more
Business response:
Also I had big Issue with to repair my navigation antenna they told i
good place great product
Colonial Ford has a 4.3 star rating with 1,278 reviews.
Colonial Ford is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com