Colne House

Salome Santos 

on Google

2 months ago

I waiting for a phone call for a week. Mental health is not taking seriously by this service. The receptionist is rude. The commitment with the patient is zero. I’ve never seen so much incompetence in a service as here, a so called first world country. 

Alicia Beruu 

on Google

3 months ago

Doctor was late for the appointment he had me scheduled for 14:30 for telephone appointment and didn’t call me, I contacted them to let them know and they said he would call so I asked if they could tell me when so I can make myself available as they put me on hold 

Serena Murray 

on Google

4 months ago

Really poor service. Got washed, changed.. not always easy for me, only to be told my appointment had been postponed, that was after being checked in and questioned why I'd been waiting so long. Feel like shit now  

Surath Mawella 

on Google

4 months ago

Have been an on/off patient for circa 10 years. Such an uncoordinated and underperforming level of mental health support provision. Tried to access some support again recently after being left in the wind for a few years and was told categorically that they don't fund therapies of the level I need. Basic therapies I could find on the internet seem to be provided full funding and all the patients with severe issues seem to 'fall through the cracks' ie they give up and discharge patients with severe illnesses rather than fund ... read more