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Cliff Wall Mazda
- Body Shops
- Green Bay, WI
About this business
Welcome to Cliff Wall Automotive, where's its our mission to provide and honest relationship and great deal for every customer. In November 1929, Cliff Wall, Sr opened Cliff Wall Motor Sales in Downtown Green Bay. In the almost 90 years since, our location, name, and vehicles have gone through a few changes, but one thing that's remained the same: Our commitment to serving Northeast Wisconsin through our family-run business.
Location details
1988 E Mason St, Green Bay, WI, 54302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Complete and detailed inspection. The inspection process found maintenance issues that keeps the vehicle operating in the winter. I appreciate the thorough approach. My battery was damaged many months ago. After a jump start I got it going. However, it would have not survived the cold weather.
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
First Service Appointment This was our first service appointment since purchasing our Outback. Everyone was beyond friendly and explained everything clearly. Great customer service waiting area as well. Thank you!
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
Unhappy If I had any idea that it would cost over $90 to advise me that they can't fix our horn problem without an additional $1000 I would never have had you attempt this. Very disappouinted!!!!!----------------------
Business response:
Kkav2299, Thank you for taking the time to write a review- We appreciate your honest feedback. When our service technicians need to take time to explore and put your vehicle on the computer and/or on the lift, the diagnostic fee is $89, plus tax. I'm sorry that this was not clearly communicated to you in advance. Our service manager is doing retraining with our service advisors to make sure that they clarify with our customers any fees prior to service work or diagnostic work being performed. Our service manager, Mike Destic... read more
Fast service The service department was prompt and courteous and took care of My oil change and tire rotation right away as scheduled. It was the fastest service I have ever experience I have ever experienced. I did not even have a chance to finish my coffee.
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input. We hope you were able to take your coffee to go!
Very satisfactory They were very courteous and very accommodating--they even washed my car. I have never had this type of service at any other dealer. Wonderful!
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
Great body work job I had brought my 2017 Mitsubishi lancer in for rocker panel molding repair after the double-sided tape started letting loose. Shawn Schmidt had looked at it when I brought it in, started working on it right away, and had it completed that day. I am very satisfied with the results. The new tape is holding strong.
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
Very positive Open hours are great. Dealership very clean and well laid out. Employees friendly, helpful and knowledge able. Given freedom to purchase a vehicle without pressure.
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
oil change, etc. plus repair of tire Good service. Repaired my tire on second visit at no charge. Service person could not detect reason for leak and I was asked to bring car back following Tuesday. Leak was found and tire was repaired.
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input.
Good,but took a few days from test drive to delivery My salesman was very accommodating. The only real issue I had was due to the timing of the finance processing. There’s only one person in the office that does the bulk of the financing paperwork and even though I was there at 3 PM on a day when they were open till 8pm, I was told that the paperwork wouldn’t be ready until the next day. That was a bit frustrating since I took the afternoon off work with the expectation of being able to take the vehicle home that day. All th... read more
Business response:
Thank you for the 5 star rating and positive comments. We appreciate your business and input. I'm sorry to hear that you were not able to drive your new vehicle home on the day you picked it out. We will work with our finance department to find a solution to this. Thanks!
Frequently asked questions about Cliff Wall Mazda
How is Cliff Wall Mazda rated?
Cliff Wall Mazda has a 4.6 star rating with 1,085 reviews.
When is Cliff Wall Mazda open?
Cliff Wall Mazda is closed now. It will open tomorrow at 8:30 a.m.
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