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Cliff Wall Mazda
- Body Shops
- Green Bay, WI
About this business
Welcome to Cliff Wall Automotive, where's its our mission to provide and honest relationship and great deal for every customer. In November 1929, Cliff Wall, Sr opened Cliff Wall Motor Sales in Downtown Green Bay. In the almost 90 years since, our location, name, and vehicles have gone through a few changes, but one thing that's remained the same: Our commitment to serving Northeast Wisconsin through our family-run business.
Location details
1988 E Mason St, Green Bay, WI, 54302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
good service and sales experience Service was just oil change, plus fixing one annoying rattle - expeditiously handled. Service writer was ROB\44. While waiting I spoke to Robin Rose about trade-in values. She was ver helpful and pleasant to deal with - appreciated.
Business response:
Thanks for your review- We appreciate it and your business. We are also happy to hear that we were able to fix the rattle.
Battery Problems Because of battery problems, we were given a new and bigger battery without hesitation. We were treated very well. It was the second time we had a dead battery in our 2017 Subaru.
Business response:
We're sorry to hear about the battery problems in your vehicle, but are glad that we were able to help you out. Thank you for your review and your business!
Will definitely come back when looking for next new car Dan and Greg were very patient with us. Stayed late on a Saturday and spent most of another afternoon to make sure we got the right car for us. Finance Person Nick was also very helpful. We never felt any pressure at any point during the process.
Business response:
Thanks for your review! Our sales consultants are always willing to stay late to help a customer find the right car, and we're glad you noticed. We appreciate your business.
Bad tire - Good service Service was excellent. The car I bought had a defective tire that caused the car to pull to the right. They discovered the problem and promptly corrected it
Business response:
Thank you for your business and your review. We appreciate it!
Excellent customer service and comfortable waiting room. I always get great customer service. Everyone is friendly and helpful, and the waiting area is very comfortable and accommodating. Keep it up and I will keep coming back!
Business response:
Thank you for your review- We appreciate it and your business.
Satisfied Customer Called to make service arrangements, was given a reasonable estimate amount. A recall was also taken care of at the same time and they gave me a very nice loaner car at no extra charge. Picked car up but it wasn't running right when I got home, so I called to let them know. They sent a flatbed truck to pick it up, corrected the problem and delivered the car back to me at no charge. Mistakes happen, but I thought they did a good job of making things right. I am a satisfied customer. Bob Evsich
Business response:
We're sorry to hear that your vehicle wasn't fixed right the first time. Our service manager is reviewing your service and will work with staff to make sure things like this don't happen again. We are glad that you are satisfied customer. Thank yo for your review!
Missing parts order. Mazda, not the cliff wall dealership missed ordering all the parts needed for new hitch install. It was an inconvenience to me and my family. and a little sloppy with interior install. Weather stripping was a little messy for the technician. Cliff wall did whatever was necessary for the inconvenience, thank you.
Business response:
Thank you for your review! We are sorry to hear about the missed order and sloppiness, but are glad we were able to help. We appreciate your business.
Would have been good if they had ordered it the first time Was upset that we waited a month for a new mirror as ours was defective. To call and find out...it was never ordere! After it did come in....service was good.
Business response:
Oh no! We are so sorry to learn about our mistake of not ordering your mirror. Our service and parts managers will look at our order process and make adjustments to ensure this doesn't happen again. We are glad that you did receive good service after it arrived. Thank you for your review. We appreciate it and will work to improve.
Very easy - good service Everyone is friendly, pleasant, efficient. The servicing was done in less time than they said it would take. they didn’t wash ther vehicle this time - but it was snowing and messy outside.
Business response:
Please stop in and we'll be sure to get your vehicle washed free of charge. You are right, when it's snowy & cold, we don't normally wash the vehicles. Cliff Wall prides ourselves on being your friend in the auto business, so we are pleased to learn that you found our staff friendly and pleasant. Thank you for your review and for being our customer.
Frequently asked questions about Cliff Wall Mazda
How is Cliff Wall Mazda rated?
Cliff Wall Mazda has a 4.6 star rating with 1,085 reviews.
When is Cliff Wall Mazda open?
Cliff Wall Mazda is closed now. It will open tomorrow at 8:30 a.m.
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