Cliff Villages Medical Practice

Penney Garrad 

on Google

2 weeks ago

I have been a patient here for nearly 60years always thought a very good practice....but now i think they are probably one if the worst in Lincolnshire...for eight months I was fobbed off with antibiotics I could not get a face to face appointment with a doctor and now a year later and a week of trying i still cannot see a dr of my choice or any doctor as when you phone no appointment available go on line no appointments available go in to reception yes can see Dr of choice but not for 3 weeks ... absolutely diabolical pathe... read more

Tracy Lyon 

on Google

3 weeks ago

Received a text telling me I need to book appointment with doctor to discuss results with a link for appointment. Tried booking via link given. The booking slots are for a month. All dates come up No available slots. I ring up get through but told you need to start at 8am and keep trying during the day as slots are released during the day.you try 10 times still the same result.). You go on to website and try through there , again not available. You ring up , and you’re on the phone for 30 minutes and the number you’re at has... read more

Gary Marshall 

on Google

3 months ago

Unfortunately I am totally disillusioned about Navenby Surgery Firstly I would just like to say that Dr Douglas has always been brilliant efficient and caring GP However since he is absent following an operation I am unhappy at how my wife has been recently treated She had a scan which it turns out has shown nodes on lung and windpipe This scan result was with the surgery for six weeks before anything was done including informing my wife of the results which only happened because my wife chased it up This in my opinion is ne... read more

Sue Waterfall 

on Google

3 months ago

Sad to say this practice has deteriorated in the last few years. A Dr got my Dad's meds wrong last week, they gave him something he's allergic to. I wasn't intending to make an issue of it, then he got worse & I was spoken to in a rude manner this morning, now we're both understandably quite annoyed. She kept interrupting me, was argumentative, saying something that wasn't true. I didn't raise my voice, I just wanted to get my poorly Dad an appointment, rather than waste their time having an argument & she hung up on me. I c... read more

Philip Tutty 

on Google

4 months ago

On the whole the people who work here are dedicated NHS staff who do their utmost to help. However the man who works on reception is one of the most unhelpful, uncaring, unfeeling jobsworths you could ever have the misfortune to meet. People like him are why the NHS is struggling. I've had to ask him for help twice and on both occasions he has dismissed me in a way that made it quite clear to me that I was beneath contempt and shouldn't be wasting his time. If you can, avoid him at all costs. Everyone else is very helpful.