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Clear Lake Auto Safety
- Car Dealers
- Houston, TX
About this business
Location details
15695 Gulf Fwy, Houston, TX, 77598, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was contacted, requested videos and more pictures of the truck because I am in Michigan and the truck is in Texas, they were agreed to, but never delivered.,I tried to reach my sales person on a Saturday like we agreed on through text, didn't have any luck, to show that I was serious, I filled out and got financing approved through their dealership, still no follow up from them, so I decided to look elsewhere..
Please read the feedback for this dealership and believe them. They will do anything to get you to the dealership. Talked to sales person twice, once I drove an hour to look at vehicle, that one was sold! The salesperson I had spoken with, they could not find her when I arrived. I told them this was the feedback on Carguru, the sales manger said sorry and I will tell her not to do that again.... Save yourself frustration and disappointment, do not use this dealership.
Called to talk to the internet sales rep, the operator sent my call to an ex employee’s cell phone. He laughed and told me go somewhere else. I call the dealership back asking for them to send my credit union a buyers order I was pre approved and they told me they can’t. I asked how much is the truck is there add ins and she told me she couldn’t help me anymore and hung up.
Wished I had read the reviews before I made the 3 hour trip round trip to make the deal on this truck after I received a drive out price from the internet manager. I did not get to see the person I had been dealing with and the person I dealt with gave me different numbers even after reviewing the notes from the internet manger's emails with me. I explained, the price he gave me is not the price that got me in the door, but the price previously noted in the emails with internet manager. After going back and forth with the sa... read more
Good dealership and good follow up but we did not like the vehicle since it did not have the features that we were looking for!
Don’t waste your time going to this dealership. The other bad reviews are completely true as I just had the same experience. Contacted them online and was given an out the door price. Wasted 2 hours of my life going to the dealership ready to finalize the sale. The price they gave me online meant nothing to them... it’s just a SCAM to get unsuspecting people through the door. I honestly don’t know how they can get away with this.
Business response:
Nick, we are very sorry that your experience with us has not been a positive one. If you would like to talk with me more about this matter, please send me an email at kyoung@clearlakedodge.com and I would be happy to help you better your time here, thank you. - Kenny Young, General Manager
Didn't get the right APR but my credit score and mileage was not correct vehicle accident at 17,000 miles on it
They did reply to my request in a timely manner.
They waisted my time . I was lied about a price they told me about, got there and they wanted to tag on an extra 4k plus ttl.
Frequently asked questions about Clear Lake Auto Safety
How is Clear Lake Auto Safety rated?
Clear Lake Auto Safety has a 3.2 star rating with 68 reviews.
When is Clear Lake Auto Safety open?
Clear Lake Auto Safety is open now. It will close at 7:00 p.m.
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