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Visit Monmouth County's leading BMW dealership specializing in new BMWs and Certified Pre-Owned BMWs. See why so many New Jersey residents trust our service center and new and used BMWs above all others.
500 State Route 36, Tinton Falls, NJ, 07724, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was going to buy the car at full price and they also want it to charge a 500 extra in fees . So no purchased from me i walk away
Business response:
Hi Abdiel,Dealer Documentation Fees, also known as doc fees, cover administrative costs and are a standard in the industry. If you have a change of heart, we would like very much to help you with your car purchase.Best,Pamela Marshall Director of Marketing/Communications pamela.marshall@circlebmw.com 732-440-1224
Dealer did not respond to initial car inquiry. Instead sent out advertisement with used inventory.
Business response:
Hi Peter,We are disappointed to hear that you feel your inquiry did not meet your expectations. We hope you will connect with our Sales Rep., Carlos so that he can help you with your car shopping. In the meanwhile, if you have any further concerns please contact me at your convenience.I look forward to hearing from you.Best,Pamela MarshallDirector of Marketing/Communicationspamela.marshall@circlebmw.com732-440-1224
Best dealership !!!!!
Business response:
Thanks, Mark!We're happy to hear that you had such a good experience with us.We appreciate your business and look forward to seeing you again!
The dealer was helpful and very easy to work with. The car was ready for me to inspect and drive. Very pleasant and courteous salesman. It wasn’t the car for me but the dealer was terrific. I would recommend them.
Business response:
Thank you for the positive review and rating! We are happy to know that our staff was helpful and easy to work with and that the car was ready for you to drive. It is also great that the sales representative was pleasant and courteous and we appreciate you recommending us. We hope that you will contact us again soon.
They contacted me twice and we're very helpful
Business response:
Larry, thank you for taking the time to leave us a positive review and rating! We are happy that our staff contacted you twice and that they were very helpful. We hope that you will visit us in the near future!
Excellent customer service.
Business response:
Thank you for the five-star review! We're glad that you were satisfied with the customer service.
Someone from the dealership reached out to me very quickly. I did speak to that person and I asked for pictures of the vehicle. No pictures were provided on Car Gurus. I pictures were never sent, and there was no follow-up. When I looked up the listing a few days later, the vehicle was listed as being sold.
Business response:
Hi Dennis,This particular car was sold so quickly that we never had a chance to post pictures on our website. Internally, we had some crossed wires, and as a result did not do a very good job communicating with you, and for that we apologize. Your feedback will help us improve our processes. We hope to have the opportunity to work with you in the future.Pamela MarshallDirector, Marketing & Communications
Very good
Business response:
Thank you for the five-star review, Robert! We sincerely appreciate it.
Responded right away. The dealership answered every text or email within one hr and everyone I talked to were very helpful and professional.
Business response:
Thank you for sharing with us, Dan! We were happy to do business with you. Let us know if we can help you in the future!
Circle Bmw has a 4.1 star rating with 93 reviews.
Circle Bmw is closed now. It will open at 7:30 a.m.
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