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Visit Monmouth County's leading BMW dealership specializing in new BMWs and Certified Pre-Owned BMWs. See why so many New Jersey residents trust our service center and new and used BMWs above all others.
500 State Route 36, Tinton Falls, NJ, 07724, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This was the worst car buying experience Ive ever had. They sold me a certified car that is an absolute lemon. I went to them to try and work something out and their manager ***** offered to pay me $10k less than what I owed on the car. They dont care about the customer and are greedy, lying scammers. Its an absolute shame that these people are selling cars to hard working people. The have no moral compass and should be absolutely ashamed of themselves. I wouldnt tell a person to get a free car from them. The owners of this ... read more
Tried as much as they could to be helpful, although they did not answer questions directly and marginalized damages/flaws to a minimal. Visuals told otherwise on damage summaries stated.- " you can remove that headlight damage with wax"....wonder why they didn't? Shows/predicts not much intimacy with their inventory or how they push it out the door. But, nice people, and tried to work out a deal. Ultimately, could not. Felt intentional obfuscation was at play.
Business response:
Hi Ken, We appreciate your acknowledgement that our guys are nice. They tell me that you were looking at a 2012 used vehicle and since you are out-of-state, they provided you with pictures and a full disclosure of the vehicle's imperfections. We are sorry that we could not reach an agreement with you. Please consider shopping with us in the future. Pamela Marshall Director of Marketing/Communications pamela.marshall@circlebmw.com 732-440-1224
I had an appointment schedule for a test drive. When I went I found out the representative who suppose to help me was off and the other rep let another person take the car for an extended test drive. Apparently he had no idea that I had been scheduled. The car was sold right in front of me.
Business response:
Hi Rebecca, You submitted an inquiry via our website on 8/18. We called you three times on the 19th (at 9:34, 12:08 and 6:26) and you did not take our calls. On the 21st, we called you two more times. Without an appointment, you showed up at our Pre-Owned Lot at the same time another customer was test driving the vehicle. We would have loved to sell you the car but you never returned our calls and after one week showed up unannounced. We wish you luck with your car shopping. Thank you. Pam
Excellent service and straightforward professionals. Great place!
Business response:
Thank you, Charles! We appreciate your excellent feedback and hope you'll consider Circle BMW for any future needs.
I was contacted within 30 minutes of my request
Business response:
Hi Edward, Thank you for giving us a 5 Star rating. We appreciate your positive feedback
Someone responded immediately, even though the car was sold.
Business response:
Thank you so much for the positive review. We appreciate your business so much. We hope to see you again at Circle BMW!
Very good experience /Anthony P. Was awesome!!
Business response:
We are so glad that you had a great experience with us here at Circle BMW!
They were helpful and friendly! Was able to make a very good deal on the X3 I was looking at!! Robert was great!
Business response:
Patrick, Thanks for the great review! Congratulations on your brand new X3! We hope to see you again at Circle BMW!
Ziggy was a good salesman but I didn’t like the car. No deal done
Business response:
Thank you for your feedback for Ziggy! We regret to find that you did not like the car, but we welcome you back again to Circle BMW if anything else catches your eye. We hope to work with you again, Sampaio.
Circle Bmw has a 4.1 star rating with 93 reviews.
Circle Bmw is closed now. It will open tomorrow at 7:30 a.m.
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