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Chick-fil-A

4.2

About this business

Location details

12001 Rockville Pike, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,793 reviews
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Kristina Blair Howard's profile image
Kristina Blair Howard 
6 years ago

Excellent service, kind workers.clean facility 

Jeremy Wood's profile image
Jeremy Wood 
6 years ago

The food is fine. The customer service in the other hand is not to Chuck-fil-a standard. No one says my pleasure for example. I also stood at the front counter (for what seemed like forever) while four or five employees stood around and did nothing but talk amongst themselves. I don't know what is going on with the upper management is this place, but they are giving Chick-fil-a a poor reputation. 

Sergio Hernandez's profile image
Sergio Hernandez 
6 years ago

Takes too long. No one in line but many waiting for food. There is not even a drive thru here but it takes longer than place with a drive thru. Who was managing this site around 630pm on 5/2? 15 min for food. 

Phil Zeidman's profile image
Phil Zeidman 
recommend  Recommended
6 years ago

Fast service good food. Great lunch 

Roger Bowles's profile image
Roger Bowles 
7 years ago

Extremely Poor Customer Service and long wait times 

Selena Diggs's profile image
Selena Diggs 
7 years ago

Visiting from Chesapeake Va an was st curbside brought wrong order to the car an then call by the wrong name ask for juice for grandbabies got milk instead...nothing like Chic Fil A at home...GRASSFIELD PKWY. CHESAPEAKE,VA.23323 

Brid Gette's profile image
Brid Gette 
7 years ago
Nick Mustamarhadi's profile image
Nick Mustamarhadi 
7 years ago
Debbie Christianson McKay's profile image
Debbie Christianson McKay 
7 years ago

I’m a Pharma rep. I’ve called to order food. I’ve ordered online No matter what they NEVER have it ready at the time I ask. Today I was second in four people in line inside. I ordered 3 meals. It took 20 minutes!!! When I asked what’s wrong they said they had a large catering order. This is not a well managed location. Not at all 

Frequently asked questions about Chick-fil-A

How is Chick-fil-A rated?

Chick-fil-A has a 4.2 star rating with 2,793 reviews. 

When is Chick-fil-A open?

Chick-fil-A is closed now. It will open on Monday at 9:00 a.m. 

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