This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Chevy Medina Service
- Auto Repair
- Medina, OH
About this business
Location details
3880 Pearl Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was repeatedly contacted, by phone, by text and by e-mail, so much so, that if this car was gold plated, I wouldn't even consider going there. Even after I told them I was no longer interested, they persisted. I appreciated the initial follow up, but it seems like this place is desperate. I could never recommend.
The experience I had was good. Straight forward I worked with Zak. He took good care of me and made sure I was happy with my deal. I also think Joseph &Jason in detailing did an amazing job on the car I purchased. Made it look new and they deserve a big thank you and Lee up the great work. I will definitely go back to buy another car and work with Medina Serpentini again all great people. The finance manger was amazing as well, wish I remembered her name. She was fast,efficient and professional. Thank you to everyone at Medi... read more
Very helpful staff. Zero pressure. Good inventory. Nothing bad to say about this dealership!
Horrible communication Waited 5 days for an answer. It’s now 7 days. Terrible
This was the best experience ever. I can not recommend them enough. The staff was friendly, everyone was super honest and upfront. The management was on top of every detail, and finance was smooth and easy. Zero pressure from anyone, they let me make my own decision. In all my years I’ve never been happier with buying a car
Was a great experience. They had exactly what they said they had didn't try to switch vehicles on me like so many others did. I will absolutely look to this dealership next time I am looking for a vehicle.
Business response:
We are thrilled with the experience you had here! Please let us know if there is anything we can help with in the future.
We found a car and decided to buy it. The price breakdown listed the price of the car $1,000 higher than the listed sale price. When we pointed it out, we were told it was because we were not financing the purchase but paying cash. After we refused to pay the additional $ it was reduced to the correct price. Then, we waited 3 hours to sign the paperwork. We were repeatedly told the finance person would be with us next but ultimately when we were ready to leave without the car, the salesman finally completed the paperwork wit... read more
Business response:
Hi Chris, we are sorry for the inconvenience while at our dealership. We had a little bit of kinks to workout while waiting for customers to sign their paperwork. We apologize and hope we can make it up to you, please call (330)-725-4588 and ask for our sales manager for any further concerns.
Had a appointment drove over a hour to get there and truck isn't available for another 2hrs while they try and sell to someone else after waiting we found out why other customer said no when sales man hands me a chunk of the frame that was so rusted it just crumbled how you trying to sell something that literally rotting underneath you if it's a good deal you better look it over really close
Disappointed that the published price on the web site is not the sale price when you pay cash. When you pay cash, the price goes up.
Frequently asked questions about Chevy Medina Service
How is Chevy Medina Service rated?
Chevy Medina Service has a 3.9 star rating with 135 reviews.
When is Chevy Medina Service open?
Chevy Medina Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com